Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience with Purina Tidy Cats Clumping Litter 24/7 Performance, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for bringing this to our attention. We're very sorry to hear about your experience with Purina Tidy Cats LightWeight, Low Dust, Clumping Cat Litter Odor Control 24/7 Performance Multi-Cat Litter. As pet lovers and pet owners ourselves, we can assure you that the quality and safety of our products are our top priorities. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Friday from 8 a.m. to 6 p.m. (CST) and Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing this with us and giving our litter a try. We're happy to hear Tidy Cats Clumping Litter 24/7 Performance works well for you. We can assure you that the quality and safety of our products are our top priorities, and we really appreciate your positive feedback and support. - The Tidy Cats Team

We're glad to hear you don't have to strong-arm your litter. Thanks for your loyalty. - The Tidy Cats Team.