Thank you for sharing your feedback. We're sorry to hear about your unsatisfactory experience with Tidy Cats Clumping Litter 24/7 Performance. This is certainly not something we'd expect. We can assure you that the quality and safety of products are our top priorities and that your feedback will be forwarded to the appropriate department within our company for their review. We want to gather additional information and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team

Thanks for the feedback as well as your support. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team