Thank you for taking the time to let us know your thoughts on our litter. We're sorry to hear about your unsatisfactory experience. We truly appreciate you giving it a try and sharing your feedback. As cat lovers and cat parents ourselves, we can assure you that the quality and safety of products are our top priorities and that your feedback will be forwarded to the appropriate department within our company for their review. We'd like to gather additional information to learn more about your experience and offer our help. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team