Thank you for bringing this to our attention. We're so sorry to hear about your unsatisfactory experience with Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This is certainly not something we'd expect and is not typical of our products. We can assure you that the quality and safety of our consumers and their pets are our top priorities. This is important to us, and we take complaints of this nature very seriously. We want to better assist you and gather additional information. Please give us a call at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team