Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you so much for your wonderful comment as well as your continuous support for our litter. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Tidy Cats Team