Thank you for sharing this with us. We're sorry to hear your experience with Purina Tidy Cats Clumping Litter 24/7 Performance. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’d like to gather some additional information to better understand your concern and offer our help. Please call us at 1-800-835-6369. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team