We’re truly sorry for the mix-up with your order of Tidy Cats 24/7 Performance LightWeight Cat Litter Clean Linen Scent. That’s not the experience we want for our customers, and we understand how important it is to get the right products for your dogs. To check your orders and further assist you, we recommend you contact Walmart's support team at https://www.walmart.com/help. If you have other questions or if we can help more, please reach out to us here: www.purina.com/contact-us - The Tidy Cats Team

We're truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This isn’t what we typically hear, and we understand how frustrating it must be. As fellow pet lovers, we take the quality and safety of our products very seriously. We’d appreciate the opportunity to learn more and assist you further. Please give us a call at 1-800-835-6369 when it’s convenient for you. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats 24/7 Performance LightWeight Cat Litter, Clean Linen Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. Please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). Thank you for reaching out to us, and we look forward to speaking with you. – The Tidy Cats Team

We are truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats Team