Thank you for sharing your feedback about our Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

Thanks so much for your feedback! We're sorry to hear you've had an unpleasant experience with Purina Tidy Cats Light Weight and we'd like to learn more about it. When you have a moment, Please reach out to us directly at https://www.purina.com/contact-us, and we'll assist you as soon as possible. - The Tidy Cats Team