Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

We're sorry to learn that you had this experience with Purina Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. Please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We thank you for getting in touch with us and look forward to speaking with you. – The Tidy Cats Team