This device worked for a few months and then all of a sudden says low battery ... so I plugged into a power outlet. That resolved that issue but now it constantly says not connected ... even though the internet works and nothing else is off line. I tried everything and this is only 6 months old and is awful. It hasn't been working after resetting and restarting, unplugging 100 times. Awful awful!

The remote simply does not work consistently. I followed all the advice on the internet including adding the extension cable and re pairing with TV. It will work at temporarily when I re pair but I have to do it every day. This is a common and pervasive problem and is not being addressed by Roku.

Due to a power surge (even with a surge protector) our Phillips 4k smart tv component section is no longer working so we needed to upgrade from the box to the streaming stick. I bought the streaming stick that was 4k compatible and the picture now has amazing clarity and color. The convenient part is that the new Roku remote has the ability to turn our tv on and off, as well as to control the volume. If you have a 4k tv I would definitely recommend the 4k streaming stick.

If the HDCP Unauthorized message would stop popping up, perhaps my review would be positive. To make matters worse, HORRIBLE TECH SUPPORT. I cannot get a response to my issue regardless of submission method. Chat, email, and what's worse than no human to speak with via phone!

We've had ours for a couple years. It's a great product. Ignore the idiotic complaints. Most of them are not even actual Roku issues. I.e. “doesn't have a web browser”. Roku never said it did! So maybe do your own research first, don't blame the product. “Roku wouldn't connect”, that's a problem with your network. One guy “replaced the mother-board in his TV” ... are you serious? Hey... maybe next time try the Roku stick on a different TV first. We've been very happy with it, you likely will too.

This product has poor thermal design. After watching a 4K program for 20 minutes, I received a warning on my tv that my Roku is overheating. It's plugged into the back of my TV as it is designed to do. It's not inside of a cabinet and it has plenty of ventilation. I've had previous generations of Roku's and I've never had a problem like this. If they're going to sell my information to advertisers the least they could do is design a device that works properly.

I bought this to replace an older Roku thinking it would be better. Again, it's a piece of junk. Consistently crashes apps, the remote loses connection 4+ times a day and all that Support tells me is to completely wipe the device and start over. Wiping the device means having to download and sign into all the services again which is a huge pain. I would give this away but, I don't want to give this junk to anyone I care about.

For $30, any TV with a good picture can become truly great media center. Roku provides a better interface, picture, sound and wider variety of apps than any SmartTV. Every 3-5 years, you simply upgrade the Roku, and your TV can have the latest all over again.

I like it. I purchased this to view tv in remote locations (like outdoors on our patio). Set up was easy. WiFi range is excellent. I like products that work well, are intuitive and easy to use, and have great features. - So, is ROKU pronounced ‘Row Koo' or ‘Rock You'?

I am enjoying the Roku. One reason we got it was to reduce our cable bill by renting one less cable box and the Roku certainly accomplishes that goal for us. The only thing I don't like about it is when I select my cable provider and have to navigate to channel 254, I must keep clicking the down arrow - 254 times in this case - unless I can do a search.