The remote appears to be on all the time, draining the batteries. I'm not sure what it's doing, since we use the Roku rarely. If you purchase this device, be sure to invest in a big supply of AAA batteries - and store them in a location convenient to your TV.

I had three of these and all 3 overheated.. was told by roku that it is a known issue.. my device was on the side plug of my tv.. should not be having issues with overheating.. thank goodness it wasnt on one of the plugs behind the tv because i would have had to remove the whole tv from the wall if so.. or hope it doesnt overheats and catch fire

It goes haywire if I play a Netflix HDR title and I have to reboot the Roku to get back a usable interface. I was told by Netflix Support that only the Roku Premiere+ and Roku Ultra are supported. Here is the link they sent me: https://help.netflix.com/en/node/42384

My daughter gave me the 3810 and we need an extension other wise the limited extender cord pulls down the whole stick, other wise I have to plug into a power stick and that is heavy and does the same thing. Looked at excessories and when I find an extender there is no information if that is just a replacement or I can really attach as an extender cord. Have not yet signed up for contract and until I get answers I am inclined to go another route.

Roku claims their streaming devices work with any HDMI capable TV. That used to be true with my Vizio TV but no longer. I have tried two Streaming Stick + neither connected with the TV. I purchased an Amazon Fire Stick, connection was simple and it is working great!!!

I have to replace my double AA batteries every few days or remove the batteries. USELESS. I have returned two units to Best Buy, and then contacted Roku who sent me a "NEW" remote. Same problem. Not just me. Read the forums on Roku and on the web. DO NOT BUY...unless you have stock in Duracell.

I purchased my first roku stick about three years ago while living in florida, it was a new adventure for me, it provided for a new way of watching television for my wife and me. I enjoyed it so much i researched when i needed a new Television and opted to get a TCL/ROKU television to continue my experience in my home on all my tvs. I find it easy to operate for were not tech savy at all. My nights are full of entertainement all provided by roku.

Some good shows and movies available. Living in a remote area, there are few options for antenna tv. Sorely disappointed on the available free shows that I was used to watching. Most channels are for fee, and I was hoping to be able to connect with my computer without running a very long HDMI video cable.

Low rating is due to failure of the remote. It simply stopped working within a few months and I had to buy a new one. Was not dropped or abused. Have to assume poor quality control. Very disappointing when buying a new remote costs almost as much as a new player including the remote. Support was slow to respond.

This is my 4th Roku I have bought and love them, but one issue is the remotes don't have a audio jack or ability to connect directly to Bluetooth speakers or earphones. I know I can use the Roku remote app on my phone, but I don't prefer to tie up the phone for private listening.