I bought this for my son as a Christmas gift. I thought the HD/4K/HDR meant it would work on his HD tv. It doesn't. After he couldn't get it to connect to his tv, he saw small print on the side, that it only works on 4K tv's. He called to see about exchanging it for a Roku Express, but was told there are no returns on open packages. I realize that I should have gotten more info before I bought it, but this policy sucks, and HD/4K/HDR doesn't mean HD and 4K and HDR should be printed on the front of the box.

Some good shows and movies available. Living in a remote area, there are few options for antenna tv. Sorely disappointed on the available free shows that I was used to watching. Most channels are for fee, and I was hoping to be able to connect with my computer without running a very long HDMI video cable.

I love this product and makes life easier by having Netflix, prime, youtube in one place. The remote has caused issues. It has connectivity issues at startup. Once it gets connected it works fine. Sometimes I have to open the back panel of the remote , remove batteries and put them back. then they connect fine after that.

SORRY ROKU BUT I AM POSTING THIS REVIEW TO TELL THE WORLD TO BEWARE IF YOU BUY & INSTALL A ROKU STREAMING STICK PLUS. It's going on over a month and haven't heard anything from you. My install was going fine until I got to the screen where you choose pixel quality. I Believe I chose 1080I(?). When I advanced to the next screen, the screen turned green and quickly flashed a message for a second saying something like "your TV has been compromised...you have to finish......"and then the screen went totally black and bounced me out of the setup mode altogether. I shut the TV off, and tried to start install over but when I turned the TV on, it flashes a picture of the show for a few seconds and then the screen goes black again. The sound stays on but no picture. I tried this process several times and even did a factory reset of the TV and it didn't help. I don't have anything to say about customer service because I haven't received any. The automated robo customer service was useless. The last thing I wanted to do was broadcast my frustration, but what do you do when you get NO SERVICE after asking for it. I returned the stick to the store today but I am stuck with a damaged 43" Samsung flat screen TV that was only 5 years old! I bought a SMART TV to replace it and am happy with it. I will gladly remove this VERY NEGATIVE review if ROKU reimburses me for the TV the I just purchased. I AM NOT HAPPY AT ALL! - but sending Happy Holiday wishes to everyone!

I bought this product and it worked great once connected until the next day. The next day the screen started to bounce when I turned the TV on. I could not get to any channels. I had to unplug the devise to get it to work again. I have to do that at least once per day. I got a lemon. I hope the company will send me a new Roku before I have to send the old one back, so I will not be without TV for several days.

We bought our stick on Black Friday (well Thursday). Installation and set up was super easy. Have to say we have absolutely enjoyed it. We have antennae TV, so do not have cable or satellite. This has made such a difference in what we have been limited to watching. Would I recommend this? Absolutely YES......

I already have a 2 year old plain Streaming Stick that works very well. But I bought another TV w/4k, so I thought I'd upgrade. After installation, I would get Error message; Can't Authorize! and Blue Screen! I called Roku support, spent over 2 hours on the phone and couldn't resolve. So I just put my old one back in and returned the new one to the store for a refund. The old one working great and its $40 cheaper than the + model!!! Customer service was Customer No-Service!

I've been using my SS+ for over a year now and can say that it works great, when the remote works. Since the remote doesn't use direct IR it has to connect to your wifi to connect to the SS+. If I'm running a network heavy game, I lose this remote's connection, which happens a lot. There are times when I can't connect it at all and have to use my phone as a remote. When that happens I have to restart my router, the SS+, and the remote (remove/reinsert batteries). I recommend looking at a different Roku device if you are a heavy streaming/gaming user.

I received this as a gift to replace my old and struggling first generation Roku and it's awesome, nothing beats FREE television, I do have subscriptions for to a couple channels but there's a ton of free stuff out there, being able to connect to Amazon music is cool too. I've used it on a TV upstairs, far away from the WiFi router and it also works wonderfully, easy to set up and the volume feature on the remote is fabulous. Good job guys, keep up the great work!

We have used Roku for many years, and we have many Roku devices and a Roku TV. We moved a TV far away from our router. The old Roku device on the TV barely received the wifi. We attached this new Roku Device since it has 4x the wifi distance and it works great. Highly recommend this model if you are having wifi issues from distance from the router.