Love the roku streaming stick+ that I purchased. I had a roku 1 and moved it to a bedroom. The only thing I could wish for is a mute button on the remote. I am a senior citizen and have to mute the TV when the phone rings. Otherwise I absoulutly love it.

I have to use the remote thru the App because none of my remotes will connect any longer. Roku customer service said it's simmering in my wireless set up at home. But nothing has changed as it was fine the first 4 months I owned it. I have done all of cust service's suggestions and trouble shooting. Even have a different remote..... Same problem but just got worse. I had no issues like this with my roku stick just the stick+. I'm switching products!!

I bought this before going into my junior year of college because ya girl finally has her own room, but that also meant I lost being able to use my roommate's TV :(. Anyways, I love my Roku; I can do everything on it, it's fast, and I like the interface so much better than my dad's Amazon Firestick. The only complaint that I have about it at all is that on the remote, the four buttons at the bottom come pre-selected to go Netflix, Hulu, ESPN+, and Sling. I only have one of those services. I would much prefer if they were programmable buttons so that I could make them actually useful to myself. This is quite literally my only complaint.

I bought the premier. Now all of a sudden neither can connect to the tv. We are in a dead zone so we are unable to get internet. We use our hot spot on our iPhones.I went on the connectivity site and then I realized that this is coming out of India and I was told that I had to sign up for a 6 month contract to get connected. Do yo charge everybody for this service? Not Happy in Alaska.

I bought this because you emailed me that the Roku 2 was no longer going to get updates. I used the 2 in my detached garage and it never had a problem connecting to my home wifi that is 20 yards away. Apparently the stick cannot connect to our home wifi so it was not a good replacement for the 2. I am disappointed but stuck with it.

I bought this for my son as a Christmas gift. I thought the HD/4K/HDR meant it would work on his HD tv. It doesn't. After he couldn't get it to connect to his tv, he saw small print on the side, that it only works on 4K tv's. He called to see about exchanging it for a Roku Express, but was told there are no returns on open packages. I realize that I should have gotten more info before I bought it, but this policy sucks, and HD/4K/HDR doesn't mean HD and 4K and HDR should be printed on the front of the box.

I've spent days trying to solve the problem of not being able to get 5.1 Dolby. I've tried every recommendation in set up and support searches but nothing works. I can only get 2 ch stereo. Even plugging the Roku directly into the HDMI input of the AVR only gives me stereo. I plug my other brand streaming device into the HDMI input and I get Dolby 5.1 no problem. The specs for the Streaming Stick+ indicate Dolby Digital and DD+ but I haven't found a way to make that work. I would recommend this if you don't care about audio, otherwise I don't recommend it.

This is a known problem and Roku appears to be doing nothing about it. When my first Roku Stick failed to find my WiFi, I replaced it with a new one after trying all of things you do to get the Roku to work again. The new one worked great for 1 month and I had the same issue. My WiFi network was invisible to it. I reset the device to factory settings and that appeared to work for a couple of weeks and I got the same error again. I tried to reset to factory defaults again and that did not work. The device is shot. This is not my WiFi network it is Roku. I suspect they have made some software updates and have completely screwed things up. I have an very old Roku2 and a Roku TV. Both of those work fine. It is not my WiFi network. Read other comments. They know it's a problem and do nothing. After many years of using Roku, I am extremely dissatisfied.

I like it. I purchased this to view tv in remote locations (like outdoors on our patio). Set up was easy. WiFi range is excellent. I like products that work well, are intuitive and easy to use, and have great features. - So, is ROKU pronounced ‘Row Koo' or ‘Rock You'?

I had problems with the account set up. I called the number on the brochure and the people could barely speak English. They insisted the problem was on my laptop. They said my Anti-Virus program was not working properly. They insisted that I had to allow them remote access to laptop to see where the problems were, then proceeded to try to tell me that I had several Trojans on the laptop and they were causing problems with ROKU. He insisted that the CSRRS files were Trojans. I disconnected the remote access connection and hung up the phone. I looked up all the so called "Trojans" they insisted that I had including CSRRS. CSRRS is needed by windows to run properly. I reset the ROKU stick and continued with the installation with no further problems. The Technician as well as his so called supervisor had no clue. I have over 30 years experience in the computer field, built multiple computers for people, so I do have some knowledge on the subject, yet they talked to me as if I had no knowledge at all, even though I mentioned that I did have past experience with computers. They also insisted that they were based in California, which I doubt, their accent made it extremely hard to understand them. If this is how Tech Support is, makes one wonder just how the rest of the company is!!!!!!!!!!!!