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Customer reviews for Roku Streaming Stick+ HD/4K/HDR Streaming Device with Long-range Wireless and Voice Remote with TV Controls for
Roku Streaming Stick+ HD/4K/HDR Streaming Device with Long-range Wireless and Voice Remote with TV Controls
4.6 out of 5 stars
stars
4,767 ratings4,412 reviews
  1. 5 stars75% (3,597)
  2. 4 stars14% (688)
  3. 3 stars4% (196)
  4. 2 stars2% (110)
  5. 1 star4% (176)
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Showing 101-110 of 4,412 reviews
Nov 1, 2019
Kingsfan760
4 out of 5 stars review

Very Good, Just Missing One Thing...

I bought one of these about a month ago and am purchasing another one for my bedroom. I already have two Roku Express units however they do not run on 5 GHz only 2.4 GHz and I was having some buffering on YouTube TV no matter so I thought I would give this a try. This model did give me a better signal and so far my buffering issue has gone away since connecting to 5 GHz. Additionally my wife is happy to use only one remote to power the TV, volume and mute, as well as controlling Roku, Netflix, Amazon Prime and YouTube TV. Myself, I use two remotes so I can control my home theater but to her it was a big deal. The one thing missing and that I absolutely hate is that you have to order the HDMI extender and wait a week for it. I would rather Roku charge me a dollar more and have it in the box with all the other parts to get started. Looking at the Roku stick configuration, 99% if the TV's with HDMI are going to need this extender. It is a pain because you cannot pre-order the extender, you need a serial number to order it from Roku, then Wait until it arrives to you so you can set up your Roku. Short-sighted in my opinion to try and save a tiny bit of money while spending it on postage and to mail it to you anyway. Just include it in the box and add a dollar to the price of the product. Other than that it does work flawlessly and the picture quality is much better than the Express model. Do yourself a favor and paid a little more and get the Roku Streaming Stick+ before getting the lower models, I wish I would have done so a long time ago. Hope this helps.

Review from roku.com
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May 29, 2020
Af201
1 out of 5 stars review

Horrible

This device worked for a few months and then all of a sudden says low battery ... so I plugged into a power outlet. That resolved that issue but now it constantly says not connected ... even though the internet works and nothing else is off line. I tried everything and this is only 6 months old and is awful. It hasn't been working after resetting and restarting, unplugging 100 times. Awful awful!

Review from roku.com
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Nov 15, 2019
elizabethnotshannon
5 out of 5 stars review

I Love It, For the Most Part

I bought this before going into my junior year of college because ya girl finally has her own room, but that also meant I lost being able to use my roommate's TV :(. Anyways, I love my Roku; I can do everything on it, it's fast, and I like the interface so much better than my dad's Amazon Firestick. The only complaint that I have about it at all is that on the remote, the four buttons at the bottom come pre-selected to go Netflix, Hulu, ESPN+, and Sling. I only have one of those services. I would much prefer if they were programmable buttons so that I could make them actually useful to myself. This is quite literally my only complaint.

Review from roku.com
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Nov 19, 2018
Oleta Fern
5 out of 5 stars review

Excellent picture

Love the roku streaming stick+ that I purchased. I had a roku 1 and moved it to a bedroom. The only thing I could wish for is a mute button on the remote. I am a senior citizen and have to mute the TV when the phone rings. Otherwise I absoulutly love it.

Review from roku.com
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Nov 22, 2017
nicci
5 out of 5 stars review

Convenient & easy to use

Due to a power surge (even with a surge protector) our Phillips 4k smart tv component section is no longer working so we needed to upgrade from the box to the streaming stick. I bought the streaming stick that was 4k compatible and the picture now has amazing clarity and color. The convenient part is that the new Roku remote has the ability to turn our tv on and off, as well as to control the volume. If you have a 4k tv I would definitely recommend the 4k streaming stick.

Review from roku.com
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May 13, 2018
Bouncing Screen
1 out of 5 stars review

Bouncing screen everyday

I bought this product and it worked great once connected until the next day. The next day the screen started to bounce when I turned the TV on. I could not get to any channels. I had to unplug the devise to get it to work again. I have to do that at least once per day. I got a lemon. I hope the company will send me a new Roku before I have to send the old one back, so I will not be without TV for several days.

Review from roku.com
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Jul 3, 2020
elanfixr
2 out of 5 stars review

No 5.1 digital audio

I've spent days trying to solve the problem of not being able to get 5.1 Dolby. I've tried every recommendation in set up and support searches but nothing works. I can only get 2 ch stereo. Even plugging the Roku directly into the HDMI input of the AVR only gives me stereo. I plug my other brand streaming device into the HDMI input and I get Dolby 5.1 no problem. The specs for the Streaming Stick+ indicate Dolby Digital and DD+ but I haven't found a way to make that work. I would recommend this if you don't care about audio, otherwise I don't recommend it.

Review from roku.com
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Jul 11, 2021
Diggirl
1 out of 5 stars review

Piece of Crap

Constant problems aince I bought in September to replace my third Roku streamer. Constantly not recognized by wifi network (high speed two year old gateway) or 8 year old TV. Remote dead every two weeks (withour using voice commands). If all work this bad, after 11 years of Roku I am done.

Review from roku.com
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Aug 8, 2020
Greta Louise
5 out of 5 stars review

Upgraded From Basic Roku & Dont Regret It!!!

I have Roku devices all over my house for all of my tvs, love them! Have used them for years and will continue to use them till the tvs give out and then I guess I'll upgrade to smart TVs. Anyways, in my daughters room which is furthest from the router I kept having buffering issues and the Roku would completely stop working and say no connection. No connection yet I'm having no problems with other tvs or cell phones. I was so frustrated I was going to give up on Roku till I did a little research and found this, works like a charm in her room keeping the internet connection going even though it's soooo far from the router. Definitely recommended!!!! Sooo easy to setup and now I can control the tv power and volume with the Roku remote, how awesome!! I'm so jealous, wanting to upgrade every room now!

Review from roku.com
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Jul 21, 2019
mike
1 out of 5 stars review

Tech Support

I had problems with the account set up. I called the number on the brochure and the people could barely speak English. They insisted the problem was on my laptop. They said my Anti-Virus program was not working properly. They insisted that I had to allow them remote access to laptop to see where the problems were, then proceeded to try to tell me that I had several Trojans on the laptop and they were causing problems with ROKU. He insisted that the CSRRS files were Trojans. I disconnected the remote access connection and hung up the phone. I looked up all the so called "Trojans" they insisted that I had including CSRRS. CSRRS is needed by windows to run properly. I reset the ROKU stick and continued with the installation with no further problems. The Technician as well as his so called supervisor had no clue. I have over 30 years experience in the computer field, built multiple computers for people, so I do have some knowledge on the subject, yet they talked to me as if I had no knowledge at all, even though I mentioned that I did have past experience with computers. They also insisted that they were based in California, which I doubt, their accent made it extremely hard to understand them. If this is how Tech Support is, makes one wonder just how the rest of the company is!!!!!!!!!!!!

Review from roku.com
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