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Customer reviews for Ro-Tel Diced Tomatoes & Green Chilies 10 oz., 8 ct. for
Ro-Tel Diced Tomatoes & Green Chilies 10 oz., 8 ct.
4.8 out of 5 stars
stars
8,803 ratings3,296 reviews
  1. 5 stars89% (7,801)
  2. 4 stars7% (613)
  3. 3 stars2% (149)
  4. 2 stars1% (51)
  5. 1 star2% (189)

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Showing 311-320 of 3,296 reviews
Mar 16, 2021
Reviewer name: Aaron
1 out of 5 stars
1 out of 5 stars review

Water and green chilis

Bought a can at the store yesterday and always had excellent expieriences before opened the can and poured it out it was just juice and a few green chili’s. Absolutely no tomatoes in the can whatsoever. It was already mixed with other ingredients so luckily I had another can to add to top it off.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
reply from Customer Care

Hi Aaron, we're so sorry to see you disappointed. The quality of our ingredients and your feedback are very important to us and will take this seriously. We will share your comments with our team. Thank you for taking the time to leave your review.

Apr 17, 2021
Reviewer name: Carrie77
1 out of 5 stars
1 out of 5 stars review

Water

I bought a can of Rotel original yesterday and went to add it to my recipe and it was almost nothing but water and green Chili’s. Like no tomatoes! So disappointed because I use Rotel all the time and this ruined my dinner plans. Please check into this, because it is not the first time based on other comments. We are on a budget and a lot of times I buy the store brand, but this time I bought Rotel and was SO not happy.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
reply from Consumer Care

Hi Carrie, we're so sorry that you had this disappointing experience with our Tomatoes With Green Chilies. This is certainly not what you should expect from us. We take the quality issues like this very seriously. Your feedback is always important to us and will make sure to pass on your comments with our team. Thank you for taking the time to share your review.

Dec 26, 2022
Reviewer name: Jazz
1 out of 5 stars
1 out of 5 stars review

Food poisoning

I opened a can of mild ro-tel due to expire in Nov 2023 . I opened it on 12/24/2022 and used it for my Christmas dinner. My stomach is very upset. Feels like someone’s twisting my insides and I will be going to the hospital. I can no longer take the pain.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
reply from Customer Care

Hello there. Thanks for sharing your review of our Diced Tomatoes & Green Chilis. We're sorry about your recent experience. We take your concerns seriously and hope you're feeling better now. When you have a moment, please call us toll-free at 888-673-6467 and mention Reference #06313821 so we learn more and assist you further. We can be reached by phone Monday-Friday 9:00am- 5:30pm CT. Thanks again!

Sep 28, 2020
Reviewer name: Elle
1 out of 5 stars
1 out of 5 stars review

Where are the chilies?!

I bought four cans of Ro-tel the other day at the supermarket to stock up. Never had an issue with them before... but I opened up the first can and poured it out and there were no chilies! Not a single one! I figured I got a bad can. Annoying, but not the end of the world. I dumped it out and opened the next one. NO CHILIES. None! I didn't even bother opening up the next two cans to check as I will be returning them to the store. I'm very disappointed with the product and will not be purchasing Ro-tel in the future, just the generic diced tomatoes and a small can of diced green chilies. A shame because this product used to be a family favorite, but reading the reviews it seems the two I opened were not a fluke.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
reply from Consumer Care

Hi Elle, we're so sorry that you had this experience. We take the quality of our products very seriously. We value our consumer’s feedback and will make sure to pass on your comments to our Quality Team. Thank you for taking the time to share your review.

Jan 19, 2020
Reviewer name: John
2 out of 5 stars
2 out of 5 stars review

just tomatoes

Got everything ready to make cheese dip for Football Playoff game party. Opened can, noticed right off a sweet smell as I poured it into the cheese. There was NO chiles, and absolutely NO flavor. ROTEL needs to address this publicly on their website, admit a problem and address it, or sales will decline.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
Oct 10, 2024
Reviewer name: Gottotell
2 out of 5 stars
2 out of 5 stars review

Rotel is not what it used to be!!!

Rotel is not what it used to be! Very few green chilis and too much ‘peel/skin’ from tomatoes. Sometimes it is not flavorful at all. I have been noticing this for over a year, so I wanted to post this review hoping someone at Rotel will pay attention.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
reply from Customer Care

Hi. Thanks for bringing this to our attention. We're sorry you had this experience with our Rotel Diced Tomatoes Original Diced Tomatoes and Green Chilies. Please call us at 888-673-6467. We'd like to discuss this further with you and help a little more. Thanks for reaching out to us!

Aug 25, 2022
Reviewer name: Snowfinch
2 out of 5 stars
2 out of 5 stars review

Great product but too many dented cans

I really liked the taste these tomatoes added to my tacos and chili. However 7 cans in the case of 12 that I purchased were dented. I ended up throwing 5 cans away because they were damaged so severely. The case itself was sealed and in good shape when I purchased it. Under other circumstances, I would buy this product again; however, in light of the fact that I had to throw almost half the cans away, it is just too expensive.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
Jun 16, 2020
Reviewer name: Chari
5 out of 5 stars
5 out of 5 stars review

Love the taste

Have been using this product for several years. Today opened a can of Original and found a twig along with some black on a tomato piece! Never have I seen this before! I will continue to purchase but if this happens again will stop purchasing! Its delicious but not happy to find added things in the can! Do have a picture.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
Jan 14, 2023
Reviewer name: Extremely disappointed
1 out of 5 stars
1 out of 5 stars review

Something is definitely wrong

I have used Ro-tel forever. The last three cans I have used taste like watery, rotten, overly acidic tomatoes with zero heat. It has ruined my meals. I am concerned for my family’s health after consumption. Something id very wrong. Obviously, I am not alone in my opinion. Are you going to fix it or continue to ride it out until you lose all of your customers? Literally disgusted with what I ate.

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
Oct 26, 2024
Reviewer name: KD28
1 out of 5 stars
1 out of 5 stars review

I love it…but not this time.

I have always loved the product, but the can that I just opened - which is the only can I have right now - has this pregnant woman feeling very annoyed. There were literally no tomatoes; it was just liquid and a few peppers. Adding it is the last step in the recipe, so now I have a full dip made that just isn’t good without the right product. 😔

Review from ro-tel.com
Helpful?7F6UQZO8HO836414428281
reply from Customer Care

Hi. Thank you for your review. We regret that this time our Rotel Diced Tomatoes Original Diced Tomatoes And Green Chilies fell short for you. We'd like you to know that we take your concern seriously and your feedback will be shared. We hope you'll give some of our other products a try and let us know what you think. Thanks again.