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Customer reviews for Serta Forever Cool Pillow with Cooling Gel Memory Foam for
Serta Forever Cool Pillow with Cooling Gel Memory Foam

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Showing 341-350 of 433 reviews
Dec 22, 2018
TVTIME
1 out of 5 stars review

Verified Purchase

Not impressed, seems to stay cool but to small and definitely not thick enough for me

Helpful?26KB226MSA8C61701478305
Jul 7, 2021
Dissatisfied
1 out of 5 stars review

Verified Purchase

Didn't care for it

Not the same one i had bought in the store before

Helpful?26KB226MSA8C61701478305
reply from Serta Team

Hello, we are sorry to learn of your experience. This product is manufactured by our licensed partner FXI / INNOCOR and they will be able to assist you further. Please reach out to FXI / INNOCOR at 1-888-999-0499. Thank you!

Dec 13, 2018
Nick
1 out of 5 stars review

Verified Purchase

Its flat

This pillow is flat not enough fluff

Helpful?26KB226MSA8C61701478305
Jul 10, 2021
Harry
1 out of 5 stars review

Verified Purchase

Not up to par

Does not stay cool or retain shape goes flat

Helpful?26KB226MSA8C61701478305
reply from Serta Team

Hello Harry, we are so sorry to hear that you have not had a good experience with your Serta Forever Cool Pillow. For assistance, please contact 888-999-0499. Thank you.

Aug 25, 2020
WandaKay
4 out of 5 stars review

Verified Purchase

Great Pillow

Very comfortable pillow. I liked it so much, I bought another one for me and one as a gift

Helpful?26KB226MSA8C61701478305
Jul 21, 2021
sl
3 out of 5 stars review

Worked great at first but now not cool

I bought this pillow several months ago, maybe up to a year ago and LOVED IT. However it has lost the cool feel already.

Helpful?26KB226MSA8C61701478305
reply from Serta Team

Hello sl, thank you for taking time to leave us a review. We're sorry to learn that you're not having a 5-star experience with your mattress. We would love the opportunity to address your concerns. Please contact us at 1-888-999-0499. Thank you.

Aug 5, 2020
Sam
3 out of 5 stars review

pillow

It stays cold. Love that part of pillow. But after a month the case became knotty and stray strands nylon started pulling off and interfering with my sleep

Helpful?26KB226MSA8C61701478305
May 16, 2024
Scott
5 out of 5 stars review

I love this pillow!

This is my second one. The first one was still performing fine, but I sweat at night and it had been sweat soaked a few too many times. I had it for at least 5 years. This pillow maintains it's shape and size and is very comfortable.

Helpful?26KB226MSA8C61701478305
Jun 16, 2018
Phooey
5 out of 5 stars review

Love it!

I had one of these pillows before Hurricane Harvey and lost it in the flood. I’ve since bought 6 different pillows because I couldn’t remember what the brand was. Next time we evacuate, I’m taking my pillows! Love it!

Helpful?26KB226MSA8C61701478305
Jul 18, 2020
needyb
1 out of 5 stars review

stink pillow

This was a waste of $60. The chemical smell was so bad We could not even sleep with it. I put 4 pillow cases over then to hide the smell...... only worked for about an hour..... gross

Helpful?26KB226MSA8C61701478305
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Forever Cool Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.