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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 891-900 of 1,523 reviews
Jul 18, 2019
Reviewer name: KayceeKay
1 out of 5 stars
1 out of 5 stars review

Not Serta

I bought this Sams.com and like another reviewer, the product I received is not a Serta. I have a Serta twin and the one I received in CalKing is not the same, beside the tag says something other than Serta! Unfortunately I took the wrapper off the foam part, but I don't care, it'll be a pain in the butt to return to store 40 miles away, but it will get tied down with bungee cords and back to the store it goes!

Helpful?6SMVA7JYIA4N61701455273
Jul 31, 2024
Reviewer name: Henri
5 out of 5 stars
5 out of 5 stars review

Wonderful mattress topper.

This is one of the best purchases I have made in a long time. I bought a new mattress (firm) and it was so very uncomfortable. Ordered this mattress topper and am so happy with it. It really is like sleeping on a cloud now. Every night is a very restful night with this mattress topper. I would highly recommend it.

Helpful?6SMVA7JYIA4N61701455273
Aug 21, 2019
Reviewer name: lock11
5 out of 5 stars
5 out of 5 stars review

Absolute heaven

We love soft. Also need support. We invested in a great matress almost 30 years ago. It is still great. We added a Feather top and mattress cover a few years ago. It was great for the first day or so, then flat. This answers that and also no real movement , makes it perfect.

Helpful?6SMVA7JYIA4N61701455273
Oct 5, 2021
Reviewer name: Heather
1 out of 5 stars
1 out of 5 stars review

Caused terrible back pain

We bought this over a month ago. After just a few days of use, my husband and I both experienced greatly increased back pain. It is way too soft. No support at all. In addition, it slides all over the bed. I have to remove the bottom sheet and adjust it each time I make the bed. It's super heavy, so that is a very difficult task.

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hello Heather! We are so sorry to learn of your experience. For additional assistance with your concerns regarding this product, please contact the Manufacturer's Customer Service Department at 1-888-999-0499. Thank you.

Jan 5, 2017
Reviewer name: donna jean
5 out of 5 stars
5 out of 5 stars review

Love this topper!

I had bought a firm mattress for my new house and they were way too hard. I bought one of these and it became those most comfortable bed I have ever slept in. I then bought another for the guest room, and I have had positive feedback from company as well.

Helpful?6SMVA7JYIA4N61701455273
Jul 21, 2019
Reviewer name: OzFamily
5 out of 5 stars
5 out of 5 stars review

Sleeping on a Cloud

We went to PCB for vacation and had to ask the owner of our VRBO what her secret was to the most comfortable bed ever! She told us about this topper. Needless to say all 3 of our families immediately got on SAMS and had this pillow top mattress topper sent to our houses for when we returned home! I highly recommend this topper to anyone that likes a soft bed. However the owner told us it works best if you have a more firm mattress. We LOVE it and feel like we’re sleeping at a 5-star resort every night! A must buy! (:

Helpful?6SMVA7JYIA4N61701455273
Jun 7, 2020
Reviewer name: Just Drea
1 out of 5 stars
1 out of 5 stars review

The Smell!!!

My husband and I thought this topper would be great for our new mattress but it isn't working out. For over a month now we have been waiting for this awful smell to dissipate....but it hasn't and now the smell is making me ill. We have tried airing our room out but that doesn't help. The smell has gotten into our pillows,sheets and comforter. I'm very disappointed because we don't know what to do and the topper has become increasingly HOT! We need HELP!! A $179 is alot of money to be going through this agony.

Helpful?6SMVA7JYIA4N61701455273
Mar 20, 2021
Reviewer name: JCS
2 out of 5 stars
2 out of 5 stars review

I really expected better

I got this mattress topper for my back as my mattress is too firm. I’ve had two spine surgeries and was really looking forward to the contour from the memory foam. It was too much!! I couldn’t sleep on my sides because my legs kept going numb, I couldn’t sleep on my stomach and when I slept on my back, I felt like I was folding into the foam. Maybe i would’ve adjusted if I was able to give it more time..... but the foam topper had the most ungodly smell and it would not dissipate for anything! I would wake up in the morning and my clothes would reek of the smell. It didn’t even smell like plastic, like I was expecting it to, it smelled like an old mildewed basement.

Helpful?6SMVA7JYIA4N61701455273
Dec 13, 2018
Reviewer name: AztoGaMember
4 out of 5 stars
4 out of 5 stars review

Replacement Hassel Worth It

First order the mattress was defective. A section in middle of mattress on egg crate side had sharp edges. It appeared foam melted then cooled resulting in sharp edges. Foam peeled apart too. Took myself and son in law to get it rolled up and back in box. Sam's arranged pickup. Replacement seems ok. Find it comfortable and cool so far.

Helpful?6SMVA7JYIA4N61701455273
Mar 19, 2022
Reviewer name: Frankee
2 out of 5 stars
2 out of 5 stars review

I bought a king size about a month again and it is so soft I hate it, I sink way down and it is very uncomfortable. If you need a soft topper it’s great but I need something firmer. I have purchased toppers before from Sams club that were former but this one is too soft, I will be returning to Sams clib

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hi, Frankee. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!