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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,731 ratings1,522 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (216)

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Showing 1-10 of 1,522 reviews
Mar 19, 2023
Reviewer name: Willie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Oooohhhhhwwww

This topper is heavy duty and makes our sleep right! We just purchased a king size serta pillowtop medium mattress but it slept more like a firm. It made my hips and shoulders ache (side sleeper). We thought about buying a new matress or just sleeping on our old mattress again, we gave this a topper a try. MADE OUR SLEEP RIGHT!! The price is worth the oooohhhhwwww feeling every time we get into the bed!

Helpful?2GGTDXDKI8TZ61701455273
Feb 3, 2023
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I Love This Topper

I love this topper!! Before I’d wake up every morning with my whole body hurting. I had a fairly new mattress, but even the pillow top wasn’t enough. Adding this topper has made all the difference. Now I can sleep without tossing and turning all night to get comfortable and I wake up without pain

Helpful?2GGTDXDKI8TZ61701455273
Dec 5, 2023
Reviewer name: Wayne
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Definitely an improvement!

We purchased a Tempur-pedic over a year ago and made a mistake…we bought extra firm, but due to age, our bodies no longer “like” to lay on a firm mattress. The addition of the Serta “4 inch mattress topper” has certainly helped with that problem. No hesitation, I would purchase again!

Helpful?2GGTDXDKI8TZ61701455273
Jan 4, 2017
Reviewer name: Pat
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very comfortable

I purchased one for our guest bed and my 77 year old mother loved it. So much so that she got one for her bed at home. Super soft. The only reason I gave it 4 stars rather than 5, is that it does sink quite a bit when you lay on it. So do be aware of this before purchasing.

Helpful?2GGTDXDKI8TZ61701455273
Aug 6, 2024
Reviewer name: StacyT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Hurts my back

We purchased this on hopes to mimic the bed we slept in on a recent vacation. It for sure is very lofty and are satisfied with the description and what we received. Purchased a queen (vacay bed was a king)..that may be where the problem lies. The insert on initial lay down for the night is quite luxurious. I read in bed and looked forward to my time in the bed sinking into my read and softly sinking into the bed! BUT, once going to sleep for the night and once my husband was in bed too I found myself spending the whole night readjusting myself. I was being pulled into the center leaving 1/2 my body in squishy paradise a d the other half in luxury softness. It sounds minimal but just like you can tell if one foot is covered and one foot is uncovered (and you're not looking for "heat relief") its very bothersome. I think (for me) this works if you are alone (in any size bed) or you are sharing a king size bed..those beds are so massive it really is like having your own bed right next to each other. We are average people. 5'7" and 5'11", with normal weights. He is 180 and I am....less (haha). As for the foam being warm..yes, i would say it does make your sleep warmer...but for me i could have dealt with that, its the unlevel feeling from one side of body to other that i couldnt get past. We had this on our bed for almost 4 weeks. I spent several nights moved to couch. I woke up all the other times groggy and unaligned. I REALLY tried to adjust to this. We have removed it and actually cut it down to fit my daughters twin size bed. The verdicts still out. Her first morning actually, yesterday) was not a huge win, we'll see today. I will say its not causing her to wake up any earlier (like me)...she's still a teenager!!

Helpful?2GGTDXDKI8TZ61701455273
Feb 20, 2026
Reviewer name: JEFFREY
2 out of 5 stars
2 out of 5 stars review

The Title for This Product is Extremely Misleading

This is not fiberfil . It doesn't have a gel memory foam pillow top either. It is exactly what it states on the box pictured. It's a 3 inch memory foam base with a quited protector that with a stretch of imagination can be considered 1 inch. Together they make a topper that's about 3.25 inches.

Helpful?2GGTDXDKI8TZ61701455273
Jun 17, 2023
Reviewer name: Shootzy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Average topper

Didn't really like this topper and because of the Sam's Club excellent return policy was able to return it. The topper has several issues. The first is that it is not a good design. The foam portion fits into the fiberfill top in a zipper compartment like a big pillow. then it sits on top of your mattress. There is no part of the topper that tucks down to the bottom of the mattress like most toppers have. The only think that holds the topper in place are your sheets. Because of this design the topper curls up on the edges and it moves on the mattress which requires you to adjust it every day after a nights sleep. I also found this topper to be too warm.

Helpful?2GGTDXDKI8TZ61701455273
Sep 25, 2018
Reviewer name: KP
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stink is unbearable!

After airing out on a sun porch for several days, I tried to put it on the bed and make the bed up. I couldn't stay in the room with it for more than a few minutes. The smell was so strong it caused an allergic reaction, i.e. my sinuses wouldn't stop draining down my throat and causing me to cough incessantly. I got the bed made, but it is in a guest bedroom so no one has slept on it yet. I've kept the ceiling fan going ever since, hoping that the smell would gradually dissipate. I guess we will see if it's usable when we have our next guest. I asked the maker to warn people of the possible health risks, but they just said 'if you don't like it, return it to the store as defective'. So much for customer satisfaction and concern for their customer's well being.

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Feb 2, 2022
Reviewer name: Tammi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Compression problem

Bought two of these and had same result! First one I returned because it wouldn’t decompress (had big divots in it and there were areas that were so compressed they looked melted). Thinking I got a bad one I exchanged for another. Same result! I followed instructions and gave it plenty of time ( 5 days)but it was un unusable. What a pain to stuff it back in box …TWICE! Sam’s was very good about refunding my money though.

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reply from Supplier Response

Hello Tammi! We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jun 8, 2018
Reviewer name: Marielz
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t waste your money

Is really 3 inches before the added mattress cover and you just sink in it. In addition it was slightly wider than the bed so is very hard to put the sheets in it. Would return but is impossible to pack into a box. Sorry I ever purchase this product.

Helpful?2GGTDXDKI8TZ61701455273