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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 11-20 of 1,523 reviews
Dec 19, 2023
Ella
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Needed a boost of comfort

So far I love this topper as far as comfort . It is pretty comfortable and takes pressure away from hips as I’m mostly a side sleeper. It was fairly easy to get zipped into full zipper cover and lays nicely on top of my mattress.. There is a slight Oder but I think as the days go by it is slowly getting less noticeable. I would recommend it if you have an older mattress or yours is just too firm. It helps to sleep a bit more comfortably for sure .

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Aug 6, 2024
StacyT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Hurts my back

We purchased this on hopes to mimic the bed we slept in on a recent vacation. It for sure is very lofty and are satisfied with the description and what we received. Purchased a queen (vacay bed was a king)..that may be where the problem lies. The insert on initial lay down for the night is quite luxurious. I read in bed and looked forward to my time in the bed sinking into my read and softly sinking into the bed! BUT, once going to sleep for the night and once my husband was in bed too I found myself spending the whole night readjusting myself. I was being pulled into the center leaving 1/2 my body in squishy paradise a d the other half in luxury softness. It sounds minimal but just like you can tell if one foot is covered and one foot is uncovered (and you're not looking for "heat relief") its very bothersome. I think (for me) this works if you are alone (in any size bed) or you are sharing a king size bed..those beds are so massive it really is like having your own bed right next to each other. We are average people. 5'7" and 5'11", with normal weights. He is 180 and I am....less (haha). As for the foam being warm..yes, i would say it does make your sleep warmer...but for me i could have dealt with that, its the unlevel feeling from one side of body to other that i couldnt get past. We had this on our bed for almost 4 weeks. I spent several nights moved to couch. I woke up all the other times groggy and unaligned. I REALLY tried to adjust to this. We have removed it and actually cut it down to fit my daughters twin size bed. The verdicts still out. Her first morning actually, yesterday) was not a huge win, we'll see today. I will say its not causing her to wake up any earlier (like me)...she's still a teenager!!

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Jan 24, 2022
Bk
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible smell

I have bought this before at Sam’s and never had a problem, but this one smells terrible like strong chemicals, so disappointed, I’ve tried the baking soda process, airing out, nothing works, I have terrible back problems, and was hoping this topper would help, but the smell is so bad I can’t sleep on it

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reply from Serta Team

Hi there, We are sorry that the Serta Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 24, 2017
Nicole
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

This is actually the second one we've bought. We bought the first one at the beginning of the summer to put in our camper. We loved it so much we bought this one for our son! We will be buying a third one for our bed at our home soon!!! I do wish our local Sam's carried full through king in store. The only thing I'll complain about is having to pay shipping after spending approximately $150.

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Aug 26, 2019
Dfloyd64
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Feels Great

Chemical smell is strong out of box & weeks later can still smell. Can smell it in your clothes after sleeping on bed. Also warning labels with product says highly flammable! Still waiting for chemical smell to go away! Love how it feels. Conflicted on weather or not to return. Would recommend a better product without the chemical smell

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Feb 2, 2022
Tammi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Compression problem

Bought two of these and had same result! First one I returned because it wouldn’t decompress (had big divots in it and there were areas that were so compressed they looked melted). Thinking I got a bad one I exchanged for another. Same result! I followed instructions and gave it plenty of time ( 5 days)but it was un unusable. What a pain to stuff it back in box …TWICE! Sam’s was very good about refunding my money though.

Helpful?2GGTDXDKI8TZ61701455273
reply from Supplier Response

Hello Tammi! We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Nov 24, 2020
Bigblueeyes41
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Topper

It’s all they advertised it to be. We got a queen size topper. It fits exactly. If you don’t have help putting it on be ready for a work out because it’s weighty. The fully zipped cover encases the whole thing. I’m in my 60’s and used to getting up about every 2 hours. Second night there was a span of 5 hours and woke in the same spot I laid down in. Saved us from buying another mattress for the bed for a while.

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Sep 30, 2020
JZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

So we used this in our camper to go on top of the very thin and sad camper mattress. We have only used it for 3 nights, but it made sleeping soooo much better! Some reviews said it made people hot, we did not experience that and my husband and I like a cool sleeping environment. As far as smell, we laid it out on our spare bed about 5 days before use, there was a slight chemical smell in the room(almost like new carpet would smell) but when we put it in the camper 5 days later we did not notice it at all.

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Mar 8, 2021
Iggy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

For anyone who has a too firm or old mattress

I bought a new mattress from Sams about 3-4 years ago. It was comfortable but too firm my 5'1 (250lb) body. I currently have lower back problems due to excessive lifting that has caused my back to contour and me losing countless hours of sleep. After buying this i am able to get my restful nights back and wake up feeling refreshed.

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Jan 16, 2021
Cindy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable night sleep

Every morning I was waking up so stiff that I could hardly move. I was house sitting for a friend and she had one on top of her bed. I slept better that night than I had in years. I was so rested when I got up. This topper is excellent to sleep on but it slips off the bed all of the time. I would take it back but the topper is the most comfortable that I have ever slept on. So the comfort from sleeping all night to having to push the topper back in place is worth it.

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