It was advertised to be a 4" cooling gel memory foam mattress topper but it did not have cooling gel at all. I was later told that the 4" pads are not made with cooling gel only the 3"or less size. That's false advertisement. The zipper on the pad topper was also broken when it arrived. I had to then pack up the fully expanded pad (which is a huge deal) and return it via FedEx for refund. I then ordered the 3" version of the pad, which did have the blue cooling gel and I'm satisfied with this purchase.

This is the second mattress topper by Serta I've owned and I'm pleased that the only change seems to be in the cover for the pad which is not a bad thing. The topper is on my Serta mattress so what more can I ask for. The topper isn't used to rehab the mattress; I just like the "extra" it gives. Price is great for replacement every couple of years. I would definitely recommend this topper to anyone who just wants that little extra comfort.

Every morning I was waking up so stiff that I could hardly move. I was house sitting for a friend and she had one on top of her bed. I slept better that night than I had in years. I was so rested when I got up. This topper is excellent to sleep on but it slips off the bed all of the time. I would take it back but the topper is the most comfortable that I have ever slept on. So the comfort from sleeping all night to having to push the topper back in place is worth it.

This is NOT REURNABLE !!!!!!!!!!!!!!!!!!! I have to file my complaint with the BBB. Both SERTA and SAMS CLUB have refused to take this UNOPENED MATTRESS COVER THAT LOOKS LiKE IT HAS BEEN URINATED ON BACK! I'll NEVER ORDER ONLINE AGAIN!!!!!!!!!!!

the mattress topper pad slids off the bed. Every morning have to remake bed to get pad back where it belongs. It bunches up and you are continully trying to get comfortable thru the night. you cannot just roll over you have to lift yourself up or it moves with you. My lab even quit sleeping in the bed since putting on this pad and he has slept in our bed for 5 years.Would not recommend this product and going to return on next trip to Sams Club

I have arthritis in my hip and yes it hurts and have searched for awhile looking for a mattress or topper that could give a little help when sleeping and ”this one is a keeper”. Yes I still feel it but it's comfortable and helps me rest better at night. For me it's The best one i’v ever laid on. It did have an odor but it's better now. I hope this helps someone!

Fantastic product. I wasn’t expecting it to come with the fitted sheet cover with a pad as well, it is so soft. If you need a firm bed this is not for you, but if you are comfortable melting into your mattress this is the one! I sleep so much better now.

If you are in the market for a memory foam this pillow-top and memory foam is an excellent way to try it before a much larger commitment. As many reviews say, it takes time to get used to this topper. I learned to like but my husband never did. Nevertheless, this is an excellent value.

So far I love this topper as far as comfort . It is pretty comfortable and takes pressure away from hips as I’m mostly a side sleeper. It was fairly easy to get zipped into full zipper cover and lays nicely on top of my mattress.. There is a slight Oder but I think as the days go by it is slowly getting less noticeable. I would recommend it if you have an older mattress or yours is just too firm. It helps to sleep a bit more comfortably for sure .

We got our Serta pillow top, memory foam toppers the end of December. We have an adjustable bed system with two extra long twin mattresses make our king bed. The toppers were very easy to add to our existing mattresses. We could sleep on them that same night with no odor from the foam, and they were nicely plumped to their 4” fullness within hours. They are so comfortable!! We have been sleeping on them for nearly a month, and we have no complaints of any kind. For those that might want to know, the toppers do work very well on adjustable beds. It is easy to recommend this product.