Its comes wrapped in plastic and in brown box which surprised me. It wasn't its original serta box and it had yellow stains.I didn't open the plastic bag and returned it.

This topper is very comfortable... But it makes the bed very warm. I get too hot at night and have had to buy a cooler topper for my bed... The grandkids love it now.

I have a nice mattress that is a little too firm making me wake up during the night in pain so I decided to try a mattress topper and this works perfectly! It’s truly like sleeping on a cloud, love it

The topper came with a 1” chunk of mattress ripped off the side. I didn’t return it because it was already inflated and out of the box. Otherwise, it is comfortable to sleep on.

Love my Serta Pillowtop Topper it fits perfectly on my older tempura pedic Mattress! It's like a new bed! The price was right and it arrived sooner than I expected

I bought this years ago and put it on top of a new sleep number (cheapest model). The combo is amazing. Just got another one for another sleep number in my house and it is also awesome!!

Wasn't feeling well and had to sleep in guest room, mattress was way to firm. I woke up in so much pain. This mattress topper made such a difference I slept in the guest room a few more nights than I needed to!

This is the second Topper because the first Topper had an entire side damaged....this one has some small imperfections which should not exist if quality control had been exercised. For the price, the value is suspect!

These mattress toppers are the best… especially for the price. I’ve had one at least 4 years and it’s still like new…better than buying a new mattress

This topper is the perfect inexpensive upgrade for your mattress. I slept like a baby on one while visiting family out of state so I got online and had one ordered and on the way before I even headed home.