Bought this is the Twin XL size. When it arrived, it all appeared very generic. I bought this item in store in K and Q. Those were labeled with Serta with color pics, etc. This had no Serta label except for a matrix-printed white paper enclosed. The ad states it is four inches. After 48 hours expansion, it is barely 2 inches. I would assume this was a knock-off, or a return from which buyer substituting a different (inferior) item than they purchased. There are reviews here stating it was 3 inches but buyers seemed ok with that. I would expect four, as listed. Not three but definitely not two.

I had this shipped to me and it arrived poorly packed in the box, which caused the box to fall apart. No packing was placed in the carton to keep the HEAVY mattress from shifting and tearing the cardboard carton. The mattress arrived with yellow stains on then ends. (I didn't unroll the mattress and look at the rest of it) There was no packaging around the entire mattress to protect it and the stains which the stains are the color of urine. The packing slip had Serta written on it but nothing else on the carton or item to verify it's Serta product. I will be returning it.

I purchased this topper back on 11/9 and has had nothing but aggravation dealing with the fact that it slides like crazy. However, it does provide a level of comfort to the quality of sleep that I get but when you have a problem with bulging discs, and you have to deal with adjusting the topper on a daily basis it is painful. it does have the nonslip backing but it does not work at all. Please advise.

About 6months ago we upgraded our queen size bed to a king… Due to the new bed being a little firmer than I like, I decided to purchase a mattress topper… After researching toppers, reading through multiple reviews, and loving my previous Serta topper I decided to purchase this Topper at our local Sam’s… 1) the topper does not stay in place and has to be readjusted every morning… 2)something in the material makes it extremely hot to sleep on. For example if your back is on the topper, your back will be sweating while your front will be cool. 3) If someone else is in the bed (husband or child) it causes you to roll towards the heaviest person.

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

I didn't realize that this topper would completely conform to my body and envelop me. It way too cushy. I bought it to go on top of my firm mattress. Once you lay down on it trying to change positions or get out of bed is challenging. You sink to the bottom and fight to get out of bed.

We have a very nice pillow top mattress that we have had for a few years. I decided to purchase this since I was shopping for just a mattress pad. What a treat. Immediately I new I was going to love it. The first night sleep...heaven!!! Treat yourself and take the plunge. Don't bother buying a new mattress just add this.

Purchase this as a gift from samsclub.com. did not get a response for 2 weeks then an email saying to reorder. So I did. I've been received an email saying that it had been shipped in two days later I received another email saying it had been shipped. Guess what I got 2. The packaging was atrocious. The bottom of one of the boxes was completely unsealed I'm surprised that it arrived intact. The boxes were flimsy. However, the actual product appears to be what the person I bought it for wanted. I doubt I will ever order anything from Sam's club.com again.

Def well worth the $$$

I thought this was a 4” mattress topper. 3” of memory phone and 1” of pillow topper. FYI It IS NOT. It’s a 3” mattress and a separate mattress pad. It is not one piece. I guess they are considering the mattress pad the “pillow top” but it’s just a basic mattress pad. There is nothing extra soft, fluffy, firm, or thick about it.