Purchase this as a gift from samsclub.com. did not get a response for 2 weeks then an email saying to reorder. So I did. I've been received an email saying that it had been shipped in two days later I received another email saying it had been shipped. Guess what I got 2. The packaging was atrocious. The bottom of one of the boxes was completely unsealed I'm surprised that it arrived intact. The boxes were flimsy. However, the actual product appears to be what the person I bought it for wanted. I doubt I will ever order anything from Sam's club.com again.

I purchased this topper back on 11/9 and has had nothing but aggravation dealing with the fact that it slides like crazy. However, it does provide a level of comfort to the quality of sleep that I get but when you have a problem with bulging discs, and you have to deal with adjusting the topper on a daily basis it is painful. it does have the nonslip backing but it does not work at all. Please advise.

SMELL: Yes, it has a chemical smell. It took 2 days in a ~90 degree garage for the smell to fade to almost nothing. It was a 2 car garage and within few hours the entire garage had a strong smell of the foam...so, if you can, air it outside of your home. DENSITY: I accurately weighed and measured the foam. The density is 2.74 lbs which is considered "low density". Don't expect to press your hand into the foam and have that image stay for more than a second or two. If you want that kind of foam, buy a latex topper of at least 6lb density. QUILTED COVER: No complaints. It's looks nice, it's soft and had no smell after washing it. It adds very little in the way of padding. FOAM COMFORT: This was for a 160lb person and it met their needs. The heavy parts of your body will compress the foam flat while the less heavy areas (neck) will receive gentle support. This is not a gel foam, so there is no cooling effect. It will retain heat rather than dissipating it; so plan on a few degrees warmer under the covers. SUMMARY: This a good quality, low density, foam product that will soften up a little too hard mattress.

I love this product

I bought this to put on a brand new firm mattress to aid in breaking in the mattress. It is super comfortable but crazy hot. I was hoping to enjoy it more with the cooler weather but I still wake up very hot in the middle of the night. It would be 5 stars if not for the heat retention. Freeze babies will love this.

Arrived today from FedEx, took out of package and had HUGE stains all over it. After over an hour on the phone with "customer service", maybe someone is coming to pick it up? Was so excited to try it - with those stains, absolutely NOT. And "customer service" was laughable....

Very comfortable

These reviews are hilarious. They must expect this topper to be a $8,000 new mattress. It is comfortable and soft. The installation was normal and fit my king bed perfectly. If yall are going to be totall Karens about a good product, just go and buy a new mattress and quit sleeping on your grandma's 40 year-old handle down. You are no Princess and the Pea! This topper does what its advertised to do.

We have a very nice pillow top mattress that we have had for a few years. I decided to purchase this since I was shopping for just a mattress pad. What a treat. Immediately I new I was going to love it. The first night sleep...heaven!!! Treat yourself and take the plunge. Don't bother buying a new mattress just add this.

I’m hoping Serta sees this review and makes the team that designed this product sleep on it. We owned the earlier design of this topper that we loved. That version’s 1 inch part was like a fitted sheet that held the 3 inch foam firmly in place. This absolute poor design has the foam enveloped in what reminds me of a big pillow case with a zipper. We have to readjust this thing every morning and it is a major headache. DO NOT PURCHASE unless you want to pay for disappointment.