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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 521-530 of 1,523 reviews
Dec 2, 2017
Pillowtop mat topper
2 out of 5 stars review

Verified Purchase

Conflicted

Purchase this as a gift from samsclub.com. did not get a response for 2 weeks then an email saying to reorder. So I did. I've been received an email saying that it had been shipped in two days later I received another email saying it had been shipped. Guess what I got 2. The packaging was atrocious. The bottom of one of the boxes was completely unsealed I'm surprised that it arrived intact. The boxes were flimsy. However, the actual product appears to be what the person I bought it for wanted. I doubt I will ever order anything from Sam's club.com again.

Helpful?2GGTDXDKI8TZ61701455273
Dec 23, 2022
ppowe57
3 out of 5 stars review

comfortable but slides like crazy

I purchased this topper back on 11/9 and has had nothing but aggravation dealing with the fact that it slides like crazy. However, it does provide a level of comfort to the quality of sleep that I get but when you have a problem with bulging discs, and you have to deal with adjusting the topper on a daily basis it is painful. it does have the nonslip backing but it does not work at all. Please advise.

Helpful?2GGTDXDKI8TZ61701455273
Jul 13, 2019
HDTVguy
5 out of 5 stars review

Just the facts:)

SMELL: Yes, it has a chemical smell. It took 2 days in a ~90 degree garage for the smell to fade to almost nothing. It was a 2 car garage and within few hours the entire garage had a strong smell of the foam...so, if you can, air it outside of your home. DENSITY: I accurately weighed and measured the foam. The density is 2.74 lbs which is considered "low density". Don't expect to press your hand into the foam and have that image stay for more than a second or two. If you want that kind of foam, buy a latex topper of at least 6lb density. QUILTED COVER: No complaints. It's looks nice, it's soft and had no smell after washing it. It adds very little in the way of padding. FOAM COMFORT: This was for a 160lb person and it met their needs. The heavy parts of your body will compress the foam flat while the less heavy areas (neck) will receive gentle support. This is not a gel foam, so there is no cooling effect. It will retain heat rather than dissipating it; so plan on a few degrees warmer under the covers. SUMMARY: This a good quality, low density, foam product that will soften up a little too hard mattress.

Helpful?2GGTDXDKI8TZ61701455273
Mar 28, 2023
Patty Coppolino
5 out of 5 stars review

Verified Purchase

Soft comfortable has a cover you can wash

I love this product

Helpful?2GGTDXDKI8TZ61701455273
Oct 21, 2018
Mjs
4 out of 5 stars review

Super Hot

I bought this to put on a brand new firm mattress to aid in breaking in the mattress. It is super comfortable but crazy hot. I was hoping to enjoy it more with the cooler weather but I still wake up very hot in the middle of the night. It would be 5 stars if not for the heat retention. Freeze babies will love this.

Helpful?2GGTDXDKI8TZ61701455273
Apr 8, 2020
jamilyns
1 out of 5 stars review

Arrived with HUGE stains on it!

Arrived today from FedEx, took out of package and had HUGE stains all over it. After over an hour on the phone with "customer service", maybe someone is coming to pick it up? Was so excited to try it - with those stains, absolutely NOT. And "customer service" was laughable....

Helpful?2GGTDXDKI8TZ61701455273
reply from Serta Team

Hello Jamilyns, We are sorry about your experience with the your Serta Mattress Topper. This product is manufactured by our licensed partner FXI and they will be able to assist you with the warranty/repair of this items. Please reach out to FXI at 888-999-0499. Thank you!

Jan 22, 2021
Vh
5 out of 5 stars review

Verified Purchase

Nice mattress topper for old mattress

Very comfortable

Helpful?2GGTDXDKI8TZ61701455273
Aug 20, 2022
Joy
5 out of 5 stars review

Just what I expected.

These reviews are hilarious. They must expect this topper to be a $8,000 new mattress. It is comfortable and soft. The installation was normal and fit my king bed perfectly. If yall are going to be totall Karens about a good product, just go and buy a new mattress and quit sleeping on your grandma's 40 year-old handle down. You are no Princess and the Pea! This topper does what its advertised to do.

Helpful?2GGTDXDKI8TZ61701455273
Jul 1, 2016
LDR1207
5 out of 5 stars review

Luxurious!!!!

We have a very nice pillow top mattress that we have had for a few years. I decided to purchase this since I was shopping for just a mattress pad. What a treat. Immediately I new I was going to love it. The first night sleep...heaven!!! Treat yourself and take the plunge. Don't bother buying a new mattress just add this.

Helpful?2GGTDXDKI8TZ61701455273
Oct 6, 2021
wesman
1 out of 5 stars review

Poor Design

I’m hoping Serta sees this review and makes the team that designed this product sleep on it. We owned the earlier design of this topper that we loved. That version’s 1 inch part was like a fitted sheet that held the 3 inch foam firmly in place. This absolute poor design has the foam enveloped in what reminds me of a big pillow case with a zipper. We have to readjust this thing every morning and it is a major headache. DO NOT PURCHASE unless you want to pay for disappointment.

Helpful?2GGTDXDKI8TZ61701455273
reply from Serta Team

Hello Wesman, thank you for taking time to share your experience. We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-999-0499. Thank you.