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Sam's Club
Sam's Club
Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 511-520 of 1,523 reviews
Nov 10, 2021
Linda63
1 out of 5 stars review

Not living up to expectations

About 6months ago we upgraded our queen size bed to a king… Due to the new bed being a little firmer than I like, I decided to purchase a mattress topper… After researching toppers, reading through multiple reviews, and loving my previous Serta topper I decided to purchase this Topper at our local Sam’s… 1) the topper does not stay in place and has to be readjusted every morning… 2)something in the material makes it extremely hot to sleep on. For example if your back is on the topper, your back will be sweating while your front will be cool. 3) If someone else is in the bed (husband or child) it causes you to roll towards the heaviest person.

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reply from Serta Team

Hi there! We are sorry that the Serta mattress topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Feb 28, 2017
Plano75024
5 out of 5 stars review

Great purchase!

Was going to purchase another brand since this one was listed as online only. But when I got to our local Sams Club, this memory foam topper was there. So We purchased it. Opened it up and I have not noticed any unpleasant smell. Takes about 4 hours to fully expand. I can't wait to sleep on it. I did lay on it for a bit and no hip pain. "Thank you Jesus!"

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Oct 17, 2022
Debbiee
4 out of 5 stars review

Verified Purchase

Very nice

Soft soft soft!

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Mar 11, 2023
kk
1 out of 5 stars review

Disappointed

I have used Serta mattress toppers for probably 15 years. They have always been wonderful and lasted many years, until now. The new gel foam toppers are not the same and do NOT provide the support that regular memory foam does. They crush down to the surface below the topper, and if you have any kind of joint ache, will not help; in fact seems to make it worse. Don't waste your money on this.

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Aug 11, 2018
CassyB
5 out of 5 stars review

Best Mattress Topper Ever

I Love this topper. I tried the 4in Gel Memory Foam 1st & was not satisfied so I got this one. It is the BEST Ever. I have Fibromyalgia, Back & Neck Issues, Sciatica & Bursitis so a full night sleep had been non existent. My 1st night on this Cloud I slept All Night.

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Oct 28, 2018
Eulalia
2 out of 5 stars review

Super soft ... too soft for me : -(

I have always liked a "softer" bed ... I know that firm is better for your back but I like that "soft cozy feel." This mattress topper though is much too soft. I weigh 145 pounds and feel like I'm really "sinking down in." It has given me a back ache. This is so strange ... I never in the world would ever have thought I could have a mattress "too soft." lol

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Jul 12, 2021
SomeoneElse
1 out of 5 stars review

Very Uncomfortable & Sam's Won't Let Me Return It

Couldn't sleep on this. It made our bed horribly uncomfortable and extremely warm. The box claims "sleep better tonight" and "all night cool and dry" but this product didn't live up to either of those claims. Tried to return to Sam's Club and they wouldn't take it back even though there is nothing clearly posted in store or on the receipt that there are no returns allowed. A huge waste of money on a product that I would give negative star ratings if I could.

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reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner FXI (Innocor) and they will be able to assist you further. Please contact FXI (Innocor) at 1-888-999-0499. Thank you.

Nov 15, 2023
damngood
1 out of 5 stars review

Verified Purchase

bad quality

too soft

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Mar 24, 2023
Valann12
2 out of 5 stars review

I wake up after a few hours of sleep every night.

Not long after I bought this I started waking up after a few hours of sleep and I thought it was me not sleeping well. It is hot when the temps rise in the spring and the foam is freezing in the fall and winter. This was advertised as cooling topper but I wake up hot just like I did last night and I've only had 4 hours as I sit here to make this review. Find something else, this might work for some people but I would purchase a different brand

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Sep 28, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Great Mattress Topper!

Short of buying a new mattress this was the next best thing. Purchased for my son who moved into student housing with a really cheap "mattress" which was really just a flimsy mat with some foam inside. Great quality. A lot heavier than I expected it to be!

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