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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 391-400 of 1,523 reviews
Apr 8, 2022
Reviewer name: tmhf
1 out of 5 stars
1 out of 5 stars review

defective?

I have bought a dozen toppers over the years with college kids moves etc. I saw this in club and thought Serta perfect. The worse ever. It doesn't even get close to the normal size. Large areas when it never expanded. Now I have to lug this back to store to return. This really is the worst product ever purchased. So disappointed.

Helpful?6SMVA7JYIA4N61701455273
reply from Supplier Response

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

May 25, 2022
Reviewer name: sadejonge
2 out of 5 stars
2 out of 5 stars review

So Comfortable BUT...

Hubby and I have a split king adjustable bed with latex foam mattresses. The mattresses are too firm so we purchased two Twin XL toppers. Opened up them up, put them in the pillow top cover and they molded to the beds right away. Oh my, they are so comfortable! They made our mattresses feel wonderful. However, after a couple nights of sleep the pads start shifting in the pillow top covers and off the mattress. The separation of two Twin XL mattresses now feels like a 6" valley in the middle as the pads both shift outward. We wanted to keep the individuality of the adjustable beds, but maybe we should have purchased a king sized topper. We've tried everything we can think of to keep the toppers in place; nothing is working. So if you have a split king like we do, I wouldn't recommend them for this type of bed.

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Feb 6, 2025
Reviewer name: Returning
3 out of 5 stars
3 out of 5 stars review

Not 4" thick, retains body heat, yellow chemicals

I have only slept on this one night and know I can't keep it. 1) The foam itself is only at best 3 inches thick (on a 4" marketed topper - do better, Serta!) 2) It retains body heat and can make sleeping temperature extremely hot (unless that's what you want) 3) Mine also had that yellow chemical stripe on it - it's not urine as others have stated, I think it's from chemicals/being stored in non-temp controlled warehouses

Helpful?6SMVA7JYIA4N61701455273
Mar 16, 2022
Reviewer name: Mar43
1 out of 5 stars
1 out of 5 stars review

Horrible Product

I purchased this King Serra mattress topper over a week ago. After the 1st topper never expanded to form, I returned to Sam’s Club. Thinking I happened to get a faulty product I exchanged for a another and tried again. Same Issue! Second topper never expands. They’re all bad! Don’t waste your time or money

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 22, 2022
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfy

Comfortable cooling and perfect fit.

Helpful?6SMVA7JYIA4N61701455273
Mar 13, 2022
Reviewer name: TC
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don’t waste the money!

Too soft. More like a soft piece of foam on the bed.

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hi there. Thank you for your review. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 16, 2019
Reviewer name: Abbey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

happy with purchase

We are very satisfied with this purchase. Very comfortable

Helpful?6SMVA7JYIA4N61701455273
Feb 5, 2023
Reviewer name: Gigi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy

So comfy and more cost effective than buying a new mattress!

Helpful?6SMVA7JYIA4N61701455273
Aug 10, 2022
Reviewer name: Karen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress topper

Comfy and stays in place on top of my other mattress.

Helpful?6SMVA7JYIA4N61701455273
Mar 14, 2023
Reviewer name: JM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Night Sleep

Easy to put on and very comfy.

Helpful?6SMVA7JYIA4N61701455273