Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

Member photos

  • +33 images
Sort by |
Showing 371-380 of 1,523 reviews
Jul 26, 2018
Reviewer name: Ck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome mattress topper

Very thick and super comfy!! Love sleeping on it. Only negative for me is the mattress pad that goes over the foam is made in China (foam in USA and assembled in USA) and I couldn't see that online, only when I unpacked it. I try never to buy anything made in China-safety issues!!!

Helpful?6SMVA7JYIA4N61701455273
Apr 14, 2020
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

no memory foam

"Serta 4" Pillow-Top and Memory Foam Mattress Topper" -- The mattress only came with a pillow top w an attached mattress cover with no foam. i waited a few days for the pillow top/foam to expand, but did not expand. returned the item.. so disappointed, plus the box was in terrible shape and took a long time to arrive.

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hello, We are sorry about your experience with the Serta Gel Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!

May 21, 2019
Reviewer name: Bb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not right for me, but very nice.

I purchased this hoping to alleviate the pain in my hips and knees every morning. It is a very nice topper set but it was much too soft for me. It did conform to my body, but let me sink to the mattress I was trying to avoid. If you need plush this is the topper for you. It is a very nice set. I loved the cover that came with it. But it went back with the foam when i returned it to Sam's.

Helpful?6SMVA7JYIA4N61701455273
Feb 20, 2026
Reviewer name: JEFFREY
2 out of 5 stars
2 out of 5 stars review

The Title for This Product is Extremely Misleading

This is not fiberfil . It doesn't have a gel memory foam pillow top either. It is exactly what it states on the box pictured. It's a 3 inch memory foam base with a quited protector that with a stretch of imagination can be considered 1 inch. Together they make a topper that's about 3.25 inches.

Helpful?6SMVA7JYIA4N61701455273
May 31, 2023
Reviewer name: Cam
4 out of 5 stars
4 out of 5 stars review

Very very soft

Packaging was pretty terrible. The shipping box was half open and the items didn't even arrive in a serta box inside the shipping box. The topper wasn't even in a waterproof bag. Just exposed to the elements in a brown shipping box. Shipping complaints side, it is very comfortable. Now I just gotta find a fitted sheet to go over the mattress+ topper. Also: the plush cover in the box only goes on the topper. It does not go on the mattress and topper together. I figured that out after about an hour of struggling.

Helpful?6SMVA7JYIA4N61701455273
Dec 15, 2017
Reviewer name: Bachy
5 out of 5 stars
5 out of 5 stars review

Like sleeping on air..

Bought for my son, so glad I did... he’s a bit heavy and his mattress was starting to sink in...this brought his bed back to life and he loves the fact that he’s sleeping more comfortably and the whole night.... great product. Will get a king for myself...

Helpful?6SMVA7JYIA4N61701455273
Apr 8, 2022
Reviewer name: tmhf
1 out of 5 stars
1 out of 5 stars review

defective?

I have bought a dozen toppers over the years with college kids moves etc. I saw this in club and thought Serta perfect. The worse ever. It doesn't even get close to the normal size. Large areas when it never expanded. Now I have to lug this back to store to return. This really is the worst product ever purchased. So disappointed.

Helpful?6SMVA7JYIA4N61701455273
reply from Supplier Response

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 2, 2024
Reviewer name: Barbara
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Returned

Slid off bed constantly

Helpful?6SMVA7JYIA4N61701455273
May 25, 2022
Reviewer name: sadejonge
2 out of 5 stars
2 out of 5 stars review

So Comfortable BUT...

Hubby and I have a split king adjustable bed with latex foam mattresses. The mattresses are too firm so we purchased two Twin XL toppers. Opened up them up, put them in the pillow top cover and they molded to the beds right away. Oh my, they are so comfortable! They made our mattresses feel wonderful. However, after a couple nights of sleep the pads start shifting in the pillow top covers and off the mattress. The separation of two Twin XL mattresses now feels like a 6" valley in the middle as the pads both shift outward. We wanted to keep the individuality of the adjustable beds, but maybe we should have purchased a king sized topper. We've tried everything we can think of to keep the toppers in place; nothing is working. So if you have a split king like we do, I wouldn't recommend them for this type of bed.

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Oct 14, 2023
Reviewer name: Kari4
1 out of 5 stars
1 out of 5 stars review

slides off bed

Paid $149 at Sam's Club. I bought this a couple of months ago and it is extremely uncomfortable and it constantly slides off our bed no matter what we do. We end up having to pull it back onto bed few times a night. I have not slept well since I put it on our bed. We gave it time thinking it would relax or something but is worse over time not better. I don't know if Sam's club will allow me to return it, if not it will unfortunately be landfill!

Helpful?6SMVA7JYIA4N61701455273