I bought the pillow-top for my 9 year old son's bed which was my old full size bed. The mattress is over 20 years old and very stiff. Rather then spend hundreds of dollars for a new mattress, I thought I'd try this first and he loves. He is finally staying in his own bed rather than crawling into our more "cushy" bed.

I bought this to go on top of my tempurpedic mattress in hopes that it would help with the neck and shoulder pain I have been having. It is extremely comfortable. I am a side sleeper and this, along with a good pillow, has taken a lot of the stress off my shoulder. It is also more comfortable to sleep on my back. I like it so much that I just ordered another one.

Love it. Easy to open and insert into its cover after full expansion. Expected it to smell, but not a scent of off-gassing. We still left it in an empty room supported on some boxes so both sides had access to air for a few days. But this precaution not needed; perhaps already aired out at the Alabama plant from which it was shipped. Again, absolutely perfect feel and sleep atop an old, tired, conventional mattress.

I bought a Zinus 12” innerspring and foam mattress through Sams and found it was a bit firm, making my neck and back sore. Others said the same thing, so got a recommendation on a mattress topper snd chose the 4” Serta memory foam. Sleeps SO much better now.

Hubby and I have a split king adjustable bed with latex foam mattresses. The mattresses are too firm so we purchased two Twin XL toppers. Opened up them up, put them in the pillow top cover and they molded to the beds right away. Oh my, they are so comfortable! They made our mattresses feel wonderful. However, after a couple nights of sleep the pads start shifting in the pillow top covers and off the mattress. The separation of two Twin XL mattresses now feels like a 6" valley in the middle as the pads both shift outward. We wanted to keep the individuality of the adjustable beds, but maybe we should have purchased a king sized topper. We've tried everything we can think of to keep the toppers in place; nothing is working. So if you have a split king like we do, I wouldn't recommend them for this type of bed.

Slid off bed constantly

Exceptional quality 4” Serta mattress topper! Comes with protective cushiony cover! Zipper glides on throughout the topper very quickly and easily! Had bought a Serta mattress without the topper and this is actually better than the other mattress I bought with a topper! Worth every penny!Thanks again Sams and Serta!

Just love the pillow top

Firstly it arrived in a brown unmarked box -, not a Serta box which surprised me. When I unrolled it there was no sign anywhere of memory gel just fiber. I sat on the topper and it provided no support and literally just disappeared I never actually used it but I cannot see how it is cooling in anyway or that it provides any support / additional comfort to that already provided by the matress I returned it straight away and purchased something else in store

Packaging was pretty terrible. The shipping box was half open and the items didn't even arrive in a serta box inside the shipping box. The topper wasn't even in a waterproof bag. Just exposed to the elements in a brown shipping box. Shipping complaints side, it is very comfortable. Now I just gotta find a fitted sheet to go over the mattress+ topper. Also: the plush cover in the box only goes on the topper. It does not go on the mattress and topper together. I figured that out after about an hour of struggling.