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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 171-180 of 1,523 reviews
Oct 6, 2021
Reviewer name: wesman
1 out of 5 stars
1 out of 5 stars review

Poor Design

I’m hoping Serta sees this review and makes the team that designed this product sleep on it. We owned the earlier design of this topper that we loved. That version’s 1 inch part was like a fitted sheet that held the 3 inch foam firmly in place. This absolute poor design has the foam enveloped in what reminds me of a big pillow case with a zipper. We have to readjust this thing every morning and it is a major headache. DO NOT PURCHASE unless you want to pay for disappointment.

Helpful?6SMVA7JYIA4N61701440068
reply from Serta Team

Hello Wesman, thank you for taking time to share your experience. We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-999-0499. Thank you.

Dec 11, 2022
Reviewer name: sarca
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good-quality mattress topper

I bought this while it was on sale. This mattress topper is really comfortable and cloud-like soft. The only reason I didn't give it 5 stars is because it slides around on my mattress causing it to overlap on one side so I'm always having to adjust it before I lay down by dragging it back to center. You may not have this problem if two people of about equal weight are sleeping in the bed. I have researched a bunch of these toppers and even returned another brand so overall I am satisfied with this product for the quality and price.

Helpful?6SMVA7JYIA4N61701440068
Apr 30, 2021
Reviewer name: JTIV
1 out of 5 stars
1 out of 5 stars review

Not what I expected

So to start off I never write reviews, But do read them when making a purchase. I read all the reviews on this product and thought to myself man "man there are way more good reviews than negative this could be just what I'm looking for". In hind sight I should of paid more attention to the less than stellar reviews. When I got home and opened the topper everything was fin. the topper fit the bed well and didn't have an odor like some of the reviews said. Everything seemed good. The first night sleeping on the topper was interesting it kept rolling up on the edges and seemed to move all over the bed. I figured it just needed to break in. After a few days I was still having the same problem with the topper moving around while I slept. So I went to the local craft store and got some big safety pins. My thought was I could use the safety pins to tighten my fitted sheet to the mattress. (I have a king bed) I placed the topper where it needed to be on the bed installed the fitted sheet and pinned it to the mattress on all four corners as well as in the middle of the sheet so that it was as tight as I could get it to fit around the topper to hold it into place. To my disbelief even that didn't work. The topper still moved around and bunched up at the bottom of the bed. I have now had the topper for almost two months It still moves around like crazy. It was very comfortable for about the first month. Since then it has went down hill. It is though the area of the topper that sleep on has already broken down and is not providing the support it had only a month ago. Needless to say after almost two months I am back to sleeping on my mattress with no topper. The mattress that the topper was placed on is a little over a year old. I decided to buy this topper because I like a bed that is a little softer than my wife. After reading the reviews I thought that it would provide us with a happy medium. Myself the comfort of a memory foam topper and it would still allow my wife to have the support she likes. I was wrong after spending almost $200.00 on the topper two months later we are still in the same boat we were in before. Hope my review helps you out.

Helpful?6SMVA7JYIA4N61701440068
reply from Serta Team

Hi there, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

May 23, 2016
Reviewer name: Joesunshine
3 out of 5 stars
3 out of 5 stars review

Still not sure

We just bought a new firm mattress from Sealy. While we wanted a firm mattress we felt this one was a bit harder than expected so we purchased a 4 inch memory foam topper. It is comfortable, i guess, definitely softens the feel but we both think that sometimes it feels too warm and we wind up kicking off the covers. Also the thickness of the topper makes it difficult to keep sheets in place even though the sheets are deep pocket sheets. If I was able to roll this thing back up and squeeze it back into the box, I would probably return it. Given our lack of enthusiastic response to the topper and knowing what I know now, i wouldn't have bought it.

Helpful?6SMVA7JYIA4N61701440068
Nov 17, 2022
Reviewer name: Alan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable Mattress Topper

I bought this topper in hopes that I would sleep better and wake up without my joints hurting. So far it has been great at both. I am able to sleep better on my side without having to shift to my back or the other side. I felt the price was very reasonable and I didn’t notice an odor like others have complained about.

Helpful?6SMVA7JYIA4N61701440068
Mar 11, 2023
Reviewer name: kk
1 out of 5 stars
1 out of 5 stars review

Disappointed

I have used Serta mattress toppers for probably 15 years. They have always been wonderful and lasted many years, until now. The new gel foam toppers are not the same and do NOT provide the support that regular memory foam does. They crush down to the surface below the topper, and if you have any kind of joint ache, will not help; in fact seems to make it worse. Don't waste your money on this.

Helpful?6SMVA7JYIA4N61701440068
Aug 19, 2019
Reviewer name: Softballmom1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy

Bought the twin XL for my daughter’s dorm room. She said it’s so comfortable. The mattress topper that comes with it is not waterproof so I bought another waterproof mattress pad to make sure the memory foam was protected, then put the mattress topper over both. A little extra protection, may not be needed if you don’t care about protecting the memory foam, but the pockets on the topper were deep and covered everything no problem.

Helpful?6SMVA7JYIA4N61701440068
Jan 13, 2022
Reviewer name: dkburke
5 out of 5 stars
5 out of 5 stars review

Best Sleep Ever

I am not normally one to write reviews… but I could not wait to write this one. I have a 4 inch memory foam topper on top of my California king bed and needed a topper for another bed in the house so I broke down and purchased this one even though it was more money. OMG!!!! The pillow top makes all the difference in the world. This topper is amazing. So amazing that I am throwing out the 4” memory foam topper I have on my Cal King bed and buying this. Best night sleep ever. I want to sleep in this bed every night which does not make my hubby happy. So I will buy another for our bed. Worth every penny

Helpful?6SMVA7JYIA4N61701440068
Mar 1, 2022
Reviewer name: Mendy K
5 out of 5 stars
5 out of 5 stars review

3rd Purchase

We originally had one of these in a king size and liked it so much I just bought two more for our queen beds. My nose is very sensitive and there was no smell out of the box. It inflated immediately. ***Tip Once you put the pillowtop on you need to pinch the top of the pillow top and pull it away from the memory foam. Kind of pop it up and down all over the bed. This will help fluff the pillow top

Helpful?6SMVA7JYIA4N61701440068
Feb 22, 2019
Reviewer name: BTBD
1 out of 5 stars
1 out of 5 stars review

Terrible rancid smell

I bought this mattress topper from Sam's just as I have done before. I set it up just as the instructions said and let it sit out for 48 hours. After putting the cover on and sheets, blanket, and quilt, it sleeps great. The big issue is that every time I move or roll over, the rancid smell hits me like a brick. And now, after several nights, I have stripped everything off, it totally permeated the bedding. I will have to wash everything. The smell is strong throughout the end of the house. Innocor says to let it sit out more!!! I guess I need to get a hotel room☹️☹️

Helpful?6SMVA7JYIA4N61701440068