I bought this and am really enjoying it. I must say that while it is supportive and soft, it makes my bed hot. I now sleep with a lightweight blanket instead of a comforter. I wish the material kept the bed a little cooler, but other than that, I am happy with my purchase.

Arrived today from FedEx, took out of package and had HUGE stains all over it. After over an hour on the phone with "customer service", maybe someone is coming to pick it up? Was so excited to try it - with those stains, absolutely NOT. And "customer service" was laughable....

I bought this memory foam topper for a very firm bed at the cabin – slept on it a couple nights a week for several months. It is very soft and provides little support. Be aware that it’s a 3-inch memory foam pad covered with a 1-inch quilted fabric cover that compacts to a very thin layer. The topper does very little (nothing, really) to enhance comfort and sleep. I was hoping for more from a Serta product – very disappointed. Definitely not worth the $150 price.

This topper does NOT come with a quilted cover that STRETCHES to fit up to a 17 inch mattress. This comes with two pieces: one, a foam piece (3" thick), and two, a zippered quilted topper (1" thick) that you fit the foam piece inside, for a total of 4" thick. The bottom of the zippered quilted topper has a no slip surface to hold it in place on your mattress. We will see if it works. Whoever wrote this description simply copied the description of those toppers that come with a foam piece and fitted sheet to hold it in place.

This product is not the same as a couple of years ago. We have bought 5 in the last 4 years for various beds. The new ones we ordered (in the last 6 months) came in plain brown boxes. The new "cover" they are using does not make it stay in place. I am having to pull up to the headboard every couple of days. For the price (which has gone up 30%) it should stay. This is one of the most expensive toppers you can buy and I will not be buying again.

Was going to purchase another brand since this one was listed as online only. But when I got to our local Sams Club, this memory foam topper was there. So We purchased it. Opened it up and I have not noticed any unpleasant smell. Takes about 4 hours to fully expand. I can't wait to sleep on it. I did lay on it for a bit and no hip pain. "Thank you Jesus!"

This is the second mattress topper I have owned. The first one had body; supported and hugged my back. I would awake and feel refreshed. I have slept on this topper for one week and so far I am not happy with it. It is too soft and not supporting my body. Now I wake up with an aching body. I was looking for a topper to hug and support my body.

I bought this to put on a brand new firm mattress to aid in breaking in the mattress. It is super comfortable but crazy hot. I was hoping to enjoy it more with the cooler weather but I still wake up very hot in the middle of the night. It would be 5 stars if not for the heat retention. Freeze babies will love this.

We have purchased this exact same topper 3 times. First 2 were awesome. This last one was hard as a rock. It also had yellowed sections, which indicates old foam. Thankfully Sam’s let us return it. I think we were sent a really old one. Not Sam’s fault. This was on Serta.

We originally had one of these in a king size and liked it so much I just bought two more for our queen beds. My nose is very sensitive and there was no smell out of the box. It inflated immediately. ***Tip Once you put the pillowtop on you need to pinch the top of the pillow top and pull it away from the memory foam. Kind of pop it up and down all over the bed. This will help fluff the pillow top