I loved everything about this topper except for the smell. It took about 8 or 9 days for the smell from the foam to dissipate. I aired it for a day and wished I had aired it for a week. The smell is like a chemical smell. I have a sore shoulder, unfortunately, the one I have to sleep on and bursitis in my hips. It does help with that. The cover went on easily and zipped with no problems. I would buy another one, but would definitely air it out a good week before using it.

I bought this mattress topper from Sam's just as I have done before. I set it up just as the instructions said and let it sit out for 48 hours. After putting the cover on and sheets, blanket, and quilt, it sleeps great. The big issue is that every time I move or roll over, the rancid smell hits me like a brick. And now, after several nights, I have stripped everything off, it totally permeated the bedding. I will have to wash everything. The smell is strong throughout the end of the house. Innocor says to let it sit out more!!! I guess I need to get a hotel room☹️☹️

This mattress topper does not have the quality as our last one. The last one we purchased it took about two years for the sides to start folding up as we lie toward the middle, this one is bending up after two weeks. The sides are spreading out like rolling dough on the counter, it seems to be widening and is now a couple inches wider than our bed. It is somewhat comfortable but who knows what it will be like after 6 months.

Was going to purchase another brand since this one was listed as online only. But when I got to our local Sams Club, this memory foam topper was there. So We purchased it. Opened it up and I have not noticed any unpleasant smell. Takes about 4 hours to fully expand. I can't wait to sleep on it. I did lay on it for a bit and no hip pain. "Thank you Jesus!"

We have purchased this exact same topper 3 times. First 2 were awesome. This last one was hard as a rock. It also had yellowed sections, which indicates old foam. Thankfully Sam’s let us return it. I think we were sent a really old one. Not Sam’s fault. This was on Serta.

Guest's complained their bed was really hard. Mattress was seldom used and fairly new, so thought i would try this pillow top. Guests love it! One who previoudly complained asked for info so he could purchase one for his bed. Definitely made a big difference for reasonable price.

This product is not the same as a couple of years ago. We have bought 5 in the last 4 years for various beds. The new ones we ordered (in the last 6 months) came in plain brown boxes. The new "cover" they are using does not make it stay in place. I am having to pull up to the headboard every couple of days. For the price (which has gone up 30%) it should stay. This is one of the most expensive toppers you can buy and I will not be buying again.

This product is always our ‘go to’. It has improved since we last bought one! We never thought it needed improving but the cloud I am sleeping on now is the softest, coolest mattress topper & memory foam combination ever!!! My husband and I love our bed again!

Couldn't sleep on this. It made our bed horribly uncomfortable and extremely warm. The box claims "sleep better tonight" and "all night cool and dry" but this product didn't live up to either of those claims. Tried to return to Sam's Club and they wouldn't take it back even though there is nothing clearly posted in store or on the receipt that there are no returns allowed. A huge waste of money on a product that I would give negative star ratings if I could.

It's been 72 hours since unpacking this topper and it STILL has not filled out from its tight packaging. The far end, which was the end on the most inside/center of the package roll is still squished hard flat. Has it taken anyone else longer than 72 hours for it to take proper shape?