I purchased one for our guest bed and my 77 year old mother loved it. So much so that she got one for her bed at home. Super soft. The only reason I gave it 4 stars rather than 5, is that it does sink quite a bit when you lay on it. So do be aware of this before purchasing.

Chemical smell is strong out of box & weeks later can still smell. Can smell it in your clothes after sleeping on bed. Also warning labels with product says highly flammable! Still waiting for chemical smell to go away! Love how it feels. Conflicted on weather or not to return. Would recommend a better product without the chemical smell

This is NOT REURNABLE !!!!!!!!!!!!!!!!!!! I have to file my complaint with the BBB. Both SERTA and SAMS CLUB have refused to take this UNOPENED MATTRESS COVER THAT LOOKS LiKE IT HAS BEEN URINATED ON BACK! I'll NEVER ORDER ONLINE AGAIN!!!!!!!!!!!

I bought this on March 8 2023. Says 4" ours started at 3" never made it past 3". I contacted Serta they said take it back to Sam's to exchange.

Ordered, came opened in box just shrinkwrapped. Returning. Should be in Serta box like last I bought. First one was awesome. I think this had been returned then resold.

These mattress toppers are the best… especially for the price. I’ve had one at least 4 years and it’s still like new…better than buying a new mattress

Ordered this item twice and both times it was dirty and smelled bad. Finally ordered from somewhere else and had no problems. Seems like whoever packaged this from Sam’s didn’t check the product before they shipped it or didn’t care.

Bought this on an instant savings. It's awesome!! The bed is so cozy and comfortable. Noticeable difference. Would definitely buy again. It's well worth the investment.

Only received the zippered cover. Did not receive the mattress topper. Emailed Sam’s and have not heard anything back to see if they will send it or refund. No mattress topper included in the package.

Okay for some people - too soft for us. I'm a side sleeper and rotating from left to right side is challenging as we "sink" in the topper. I have to raise myself up to move. Tend to slide toward the edge.