This is NOT REURNABLE !!!!!!!!!!!!!!!!!!! I have to file my complaint with the BBB. Both SERTA and SAMS CLUB have refused to take this UNOPENED MATTRESS COVER THAT LOOKS LiKE IT HAS BEEN URINATED ON BACK! I'll NEVER ORDER ONLINE AGAIN!!!!!!!!!!!

It’s all they advertised it to be. We got a queen size topper. It fits exactly. If you don’t have help putting it on be ready for a work out because it’s weighty. The fully zipped cover encases the whole thing. I’m in my 60’s and used to getting up about every 2 hours. Second night there was a span of 5 hours and woke in the same spot I laid down in. Saved us from buying another mattress for the bed for a while.

I purchased one for our guest bed and my 77 year old mother loved it. So much so that she got one for her bed at home. Super soft. The only reason I gave it 4 stars rather than 5, is that it does sink quite a bit when you lay on it. So do be aware of this before purchasing.

After airing out on a sun porch for several days, I tried to put it on the bed and make the bed up. I couldn't stay in the room with it for more than a few minutes. The smell was so strong it caused an allergic reaction, i.e. my sinuses wouldn't stop draining down my throat and causing me to cough incessantly. I got the bed made, but it is in a guest bedroom so no one has slept on it yet. I've kept the ceiling fan going ever since, hoping that the smell would gradually dissipate. I guess we will see if it's usable when we have our next guest. I asked the maker to warn people of the possible health risks, but they just said 'if you don't like it, return it to the store as defective'. So much for customer satisfaction and concern for their customer's well being.

This topper is heavy duty and makes our sleep right! We just purchased a king size serta pillowtop medium mattress but it slept more like a firm. It made my hips and shoulders ache (side sleeper). We thought about buying a new matress or just sleeping on our old mattress again, we gave this a topper a try. MADE OUR SLEEP RIGHT!! The price is worth the oooohhhhwwww feeling every time we get into the bed!

the mattress topper pad slids off the bed. Every morning have to remake bed to get pad back where it belongs. It bunches up and you are continully trying to get comfortable thru the night. you cannot just roll over you have to lift yourself up or it moves with you. My lab even quit sleeping in the bed since putting on this pad and he has slept in our bed for 5 years.Would not recommend this product and going to return on next trip to Sams Club

I bought this about a month ago and I really hate it. It slides off the mattress very easily, and I find myself pulling it back on to the mattress several times a day. Plus, it's also very warm. It seems to hold your body temperature. It would've been a nightmare to roll it up and return it so, I just kept it. I guess they count on people like me who feel it just isn't worth the hassle. Don't waste your money on this product.

So far I love this topper as far as comfort . It is pretty comfortable and takes pressure away from hips as I’m mostly a side sleeper. It was fairly easy to get zipped into full zipper cover and lays nicely on top of my mattress.. There is a slight Oder but I think as the days go by it is slowly getting less noticeable. I would recommend it if you have an older mattress or yours is just too firm. It helps to sleep a bit more comfortably for sure .

It has such a chemical smell. I have a sore theoatbwithin fifteen minutes of being in the room it’s in. I keep the windows open but I’m going to have to put it out in the sun. It’s super comfy but I m very sensitive to chemicals and it’s really bad for me. Was very disappointed in that. I have mattress toppers in our camper and they don’t smell at all from a different company. But they don’t make sizes for beds in homes.

Chemical smell is strong out of box & weeks later can still smell. Can smell it in your clothes after sleeping on bed. Also warning labels with product says highly flammable! Still waiting for chemical smell to go away! Love how it feels. Conflicted on weather or not to return. Would recommend a better product without the chemical smell