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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 161-170 of 1,523 reviews
Oct 3, 2016
Reviewer name: Whydoineedanicknameanyway
2 out of 5 stars
2 out of 5 stars review

Not so great

I bought this memory foam topper for a very firm bed at the cabin – slept on it a couple nights a week for several months. It is very soft and provides little support. Be aware that it’s a 3-inch memory foam pad covered with a 1-inch quilted fabric cover that compacts to a very thin layer. The topper does very little (nothing, really) to enhance comfort and sleep. I was hoping for more from a Serta product – very disappointed. Definitely not worth the $150 price.

Helpful?6SMVA7JYIA4N61701440066
Jul 30, 2021
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The perfect topper and 4 inches of Heaven

The only bad part about this purchase was I had to pick it up at a different SamsClub than my usual one. But that is a problem that I can deal with to replace a topper in one day. My emergency replacement went smoothly and dealing with store associates was really easy.

Helpful?6SMVA7JYIA4N61701440066
Jul 12, 2021
Reviewer name: SomeoneElse
1 out of 5 stars
1 out of 5 stars review

Very Uncomfortable & Sam's Won't Let Me Return It

Couldn't sleep on this. It made our bed horribly uncomfortable and extremely warm. The box claims "sleep better tonight" and "all night cool and dry" but this product didn't live up to either of those claims. Tried to return to Sam's Club and they wouldn't take it back even though there is nothing clearly posted in store or on the receipt that there are no returns allowed. A huge waste of money on a product that I would give negative star ratings if I could.

Helpful?6SMVA7JYIA4N61701440066
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner FXI (Innocor) and they will be able to assist you further. Please contact FXI (Innocor) at 1-888-999-0499. Thank you.

Nov 27, 2021
Reviewer name: PawPaw
5 out of 5 stars
5 out of 5 stars review

So worth it

So we thinking on a new mattress and I’d rather have a separate topper on a firm mattress than a pillow top mattress. Bought this at Sams to try out on old mattress since I’d get it anyways. Just had the best sleep in years and now wondering if I should even bother with a new mattress. Also like that the pad can be washed. Contrary to some reviews I’ve read. There was no smell. It rolled open perfectly. Did not air it out. You may or may not need deep pocket sheets. Depends on your mattress thickness. But the absolute best part was the sleep I just had. I’m always out of bed by 6am. It is now 10 am and I’m just enjoying this. I can sit up too to read without that hollow spot that keeps you uncomfortable. This is a 10 thumbs up purchase.

Helpful?6SMVA7JYIA4N61701440066
Jul 14, 2020
Reviewer name: swest
1 out of 5 stars
1 out of 5 stars review

Serta quality control failed

When I unwrapped my new topper, it had a tear in the foam. Serta allowed the damaged topper to be wrapped and boxed for sale. Because of the 3 hr round trip to return the topper, I will use until the tear expands to the point of trashing it. Very disappointed.

Helpful?6SMVA7JYIA4N61701440066
reply from Supplier Response

Hello, We are sorry about your experience with Serta 4" Pillow-Top and Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499

Sep 10, 2020
Reviewer name: Missvickie
1 out of 5 stars
1 out of 5 stars review

Slips off mattress Of adjustable bed

I purchased this after buying my adjustable bed from sams club it’s a king that uses 2 twin xl mattress.. I read the reviews before buying and read the question does this topper work on adjustable beds manufacturers replied that it does so I bought 2... ugh every morning I have to strip my bed to put it back on the mattress it slips off my bed leaving it hanging off the side of my bed.. I almost slipped off my bed when getting up during the night to use bathroom ..also when adjusting my bed at night to watch tv this mattress pad slips down and messes up the sheets! I even gave the zippered mattress cover on it .. also tried adding another mattress pad cover to help secure it .. nope epic fail! So no it does not work well with a king with 2 twin xl mattresses adjustable beds ... not sure if I can return ... but will give it a try ..

Helpful?6SMVA7JYIA4N61701440066
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta 4" Pillow-Top and Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Apr 9, 2022
Reviewer name: JimC
4 out of 5 stars
4 out of 5 stars review

Description is Incorrect

This topper does NOT come with a quilted cover that STRETCHES to fit up to a 17 inch mattress. This comes with two pieces: one, a foam piece (3" thick), and two, a zippered quilted topper (1" thick) that you fit the foam piece inside, for a total of 4" thick. The bottom of the zippered quilted topper has a no slip surface to hold it in place on your mattress. We will see if it works. Whoever wrote this description simply copied the description of those toppers that come with a foam piece and fitted sheet to hold it in place.

Helpful?6SMVA7JYIA4N61701440066
Dec 31, 2018
Reviewer name: JOANNE
5 out of 5 stars
5 out of 5 stars review

Used for 1 year, then bought 4 more!

I purchased a Serta Perfect Sleeper King sized mattress for $3000 and it was way too firm for me and I woke up with lower back pain at age 31! So I purchased a King sized plush topper and oh my god... I woke up the next day in one blink of an eye, fully rested! This topper was so fantastic after 1-year of use, I purchased another one for my mom AND my Aunt! Then I got two more for my own home - one for my son’s bed and the other for the guest bed. My doctor husband loves this topper and wakes up fully rested from his tough schedule as an M.D. and a military pilot. He is ready to take on the day with renewed energy all thanks to Serta, so thank you Serta. Thank you very much for a good night’s sleep for our whole home and my relatives homes too!

Helpful?6SMVA7JYIA4N61701440066
Oct 21, 2018
Reviewer name: Mjs
4 out of 5 stars
4 out of 5 stars review

Super Hot

I bought this to put on a brand new firm mattress to aid in breaking in the mattress. It is super comfortable but crazy hot. I was hoping to enjoy it more with the cooler weather but I still wake up very hot in the middle of the night. It would be 5 stars if not for the heat retention. Freeze babies will love this.

Helpful?6SMVA7JYIA4N61701440066
Jan 29, 2023
Reviewer name: Mrg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta mattress topper

I was skeptical at first because some reviews were negative but this topper is great. I bought a new mattress and it needed something more and this topper is perfect. It does slide a litte but it is so comfortable and helps me sleep so much better. Im so glad i bought it.

Helpful?6SMVA7JYIA4N61701440066