I usedNexxus humectress for years ,more years than I can count .it always left my hair very manageable and soft the only conditioner I ever used and my hair never got used to it nordid it weigh my hair down or make it over conditioned .I don't know what you did to the formula but it's terrible now it was better when it was in the white bottle with the dark grey top I'm so sad that you keep changing the formulas of your products will not use again

Bring back the "old" fragrance! The new fragrance masks the odor when I finish my hair with the "old" Humectress, It makes me wonder what chemicals are used in the updated version, including how harsh they are, and if they are good for my hair. After using the updated version for a couple of weeks, I am not so pleased with it. My hair is frizzy and tangles more

I have used Humectress for over 32 years. I have always used it as a leave-in conditioner. Just a dime-size will do it! Has the product changed? It is much more runnier than before and the directions don't show it as a leave-in conditioner. I am still using it as a leave-in conditioner but very unhappy with the consistency of the product.

What a shame the formula of Humectress, omitting some of the first ingredients listed on the old bottles. cyclopentasiloxane, bis (c13-15 alkoxy) pg-amodimethicone. Adding hydrolzed proteins did not make up for the ingredients removed. Please go back to the old formula and charge more if you need to.

I preferred the old formula without the Caviar Complex. This Caviar Complex makes my hair feel so gushy and it oily so I had to stop using it. The old formula made my hair feel so strong without weighing it down. I miss it!!!! If you know where I can get the old formula, I'd be very grateful.

This change has made me nearly cry. For the third time now, the formula of this conditioner has changed. The first change, was shocking, but I was able to live with it...and I actually grew to like it almost as much, just wished it was thicker, like the original. This time, however, it is completely unacceptable. It smells horrible, leaves my hair tangled, and it makes feel like straw. For the first time in over 15 years I'm forced to find a new conditioner. I'm speechless Nexxus, why the change?

I have used Nexxus Humectress Ultimate Moisture conditioner (the one that comes in the tube) for over 35+ years. NEVER DISAPPOINTED. My fear is that this particular item may be discontinued. I hope this never happens. I have tried the other Nexxus hemectress ultimate moisture conditioners and Pro-Mend in the bottles, but they just aren't the same. I believe the consistency of NHUMC in the tube is perfect, but not so for the product in the bottles. I would like to know if the company plans to keep the NHUMC, in the tube, just as it is...including packaged in the tube.

I have struggled with my hair tangling REALLY easily and because of my curl type, I can't really brush my hair or it will frizz. So, I've always had to wash my hair everyday just to brush the knots out. I was out of my regular shampoo and conditioner at the store so I got this instead and I am SO GLAD I DID!!! I have not had a single knot like I usually do. I even tried sleeping with a bonnet, saying pillow cases, braiding my hair, etc. And nothing helped. BUT THIS PRODUCT CHANGED EVERYTHING!!! I will never go back. I love it so much. Thank you for creating something that can help me love myself better.

Dear Nexxus, I had been a regular user of Humectress conditioner and before that, Redken Climatress, for 35 years! But in recent months, since you changed the Humectress formula, I have found that it fails to leave my very dry, thick, finely-textured hair moisturized, soft, shiny, and tangle-free the way the former formula did. And judging by how many of the other customers made similar complaints, the new Humectress is a flop! >> Please bring back the old Humectress formula-- your customers and you will be glad you did! Thanks, Kathy

Change in formula The new formula 'with Caviar' just doesn't make it. I loved the original formula and used it for years. The new one leaves my hair light and fluffy with hardly any body or substance. This came as a complete surprise and I had no chance to stock up on the original before it disappeared from the shelves. That old saying..."if it isn't broken, don't fix it" applies perfectly in this case. A market research study should have ben conducted before any change was made.