[This review was collected as part of a promotion.] I have loose curly hair that is pretty dry. After using the shampoo, which left my hair feeling very dry and tangled, I was hoping the conditioner would make it soft again.. That wasn't the case.. It left my hair feeling pretty dry and tangled after

For years the thick Humectress have my hair life, volume, health and shine. Now it's just another mid-shelf conditioner. I miss the things that were right. Companies are constantly changing formulas. If you wish to change something, give it another name, but don't do away with something that is a pure gold mine!

This product is totally different than the old formula. The old formula was a "Ultimate moisture", the new formula is not. The old formula left my hair, soft and manageable with no frizzies. The new formula left my hair dry, unmanageable, and full of frizzies. I would not recommend this new product.

Im so unhappy with this product. Can not comb my hair through after my shampoo like I did with the original humectress conditioner. My hair seems dirtier faster. My hair feels heavy,doesn't hold the curl. I bought 2 bottles of Humectress conditioner and am returning one of them. Please make the original humectress conditioner product again!

I was so disappointed when I opened my new bottle of Humectress. I've been using this product for years for its light weight formula. I will never buy the "new improved" Humectress again. My hair hates it. I have two other friends who have said the same thing. Like one of the other reviews said "If it isn't broke, don't try to fix it".

I was really excited when I first bought this product. I was looking for something that added moisture to my hair, and would eliminate frizz and flyways. Unfortunately, the commercials that you see about this product on TV is not true. My hair did not feel silky smooth AT ALL!!!!!! The product itself felt like very hard jelly in my hand. I googled this problem, and found that it started when Nexxus changed their ingredients and products. I really wish that they would bring their old one back!!!!!

Kindly bring back the old Humectress!!!!!!!!! Not only did you change the scent, but how the product can be used. Took me a while to figure out that my hair felt dirtier after using the new Humectress because the directions had changed: no more putting it on damp hair and leaving it there, you have to wash it out!!! Would have been nice if you had put the change in how to use information in bold on the revised product. I don't have time for one more timed step in my hair care. Until you bring back the old Humectress, I will no longer use the product. I will miss it.

Faithful user of Humectress Ultimate Moisturizing Conditioner for about 15 years, but my supply has run out and I can no longer find the old formula. So disheartening - this was my very most ever favorite conditioner. I'd give anything to be able to buy more. For others in my situation, I have had good experiences with Matrix's Biolage Conditioning Balm - not as good as the original Humectress, but better than their new formula. Maybe it will work for you as well.

I have been using Humectress Ultimate Moisturizing Conditioner for 6 years and as an african american woman a good conditioner is hard to find . i transformed my dry damamged hair to shiny long strong bouncy hair i use no other products the scent is wonderful and the results are great its a miricle i even use it as a leave in its a must for every woman of color with dry damaged hair along with the botinoil shampoo it works wonders

I usedNexxus humectress for years ,more years than I can count .it always left my hair very manageable and soft the only conditioner I ever used and my hair never got used to it nordid it weigh my hair down or make it over conditioned .I don't know what you did to the formula but it's terrible now it was better when it was in the white bottle with the dark grey top I'm so sad that you keep changing the formulas of your products will not use again