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Customer reviews for Nexxus Humectress Conditioner With Pump, 44 oz. for
Nexxus Humectress Conditioner With Pump, 44 oz.
4.6 out of 5 stars
stars4,055 ratings2,612 reviews
  1. 5 stars79% (3,199)
  2. 4 stars13% (525)
  3. 3 stars3% (132)
  4. 2 stars1% (44)
  5. 1 star4% (155)

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Showing 101-110 of 2,612 reviews
Jun 15, 2011
freebird
1 out of 5 stars review

Why the Change?

I've been using Humectress for over 25 years and was very disappointed to see that this product has changed in both its texture and its scent. I have really sensitive eyes and I can't use the product. I've been looking for something similar to the original product out there and can't find anything close. I'm on my last bottle, too. Any suggestions?

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
May 11, 2010
Disappointed
1 out of 5 stars review

Bring Back the old formula!!!!!

Please Bring Back the Old Formula My Review: I loved the old formula humectress and I cannot believe this Humectress was changed. I tried to like the new formula but it leaves my hair dull, lifeless and feeling dirty. It is nothing like the old formula and I cannot imagine anyone liking the new one. The lovely, original scent has gone and now Humectress smells just like all the other drugstore conditioners. The price should actually be dropped to the price of the $3. products since the performance is the same. I used the old formula for years and every day was a good hair day. I have long, blonde highlighted hair and the old formula was the best conditioner on the market... better than salon products. I cannot even find a salon product as good as the old formula. Please bring it back!!!!!!! Why would you change perfection!!!!!!!

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Jul 10, 2015
Anonymous
1 out of 5 stars review

Not Happy!

I have been a devoted user of Nexxus products, especially the Therappe shampoo & Humectress conditioner, ever since I started coloring my hair a few years ago. After I started coloring, my hair became a good bit drier, so I tried your "moisturizing" shampoo & conditioner, which worked fabulously! My hair felt wonderful...full & soft & not a tangle after getting out of the shower! Well, imagine my surprise & sorrow when I tried the new Humectress (haven't run out of shampoo yet), I noticed it immediately, but thought it was maybe just due to the humid weather down here in Florida or me needing a haircut. After a full week of using it, & now reading all these other reviews, my fears obviously are founded. You've changed the formula...in a major way! My hair now feels "brittle" & "haylike" & looks kindof frizzy, not to mention the many tangles that I had to fight through when it was wet & freshly washed & conditioned! I don't know if I now need to try a different formula of yours or just give up & head elsewhere. Please PLEASE go back to the old formula....or just call it something else......Humectress is not what this product is! :(

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Apr 18, 2010
MaryB
1 out of 5 stars review

New Humectress: 2 big changes from the old

Kindly bring back the old Humectress!!!!!!!!! Not only did you change the scent, but how the product can be used. Took me a while to figure out that my hair felt dirtier after using the new Humectress because the directions had changed: no more putting it on damp hair and leaving it there, you have to wash it out!!! Would have been nice if you had put the change in how to use information in bold on the revised product. I don't have time for one more timed step in my hair care. Until you bring back the old Humectress, I will no longer use the product. I will miss it.

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Feb 15, 2012
Flashie
1 out of 5 stars review

bring back the old one!!

I was really excited when I first bought this product. I was looking for something that added moisture to my hair, and would eliminate frizz and flyways. Unfortunately, the commercials that you see about this product on TV is not true. My hair did not feel silky smooth AT ALL!!!!!! The product itself felt like very hard jelly in my hand. I googled this problem, and found that it started when Nexxus changed their ingredients and products. I really wish that they would bring their old one back!!!!!

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Mar 15, 2010
Jody
1 out of 5 stars review

Bring Back the Original Humectress!

I have been using Humectress for years - it helped condition my fine, graying hair. I recently had to purchase the "improved" Humectress and do not like it at all. The fragrance is much too strong, and the product itself is nothing like the original. I agree with the other reviews - bring back the original product!!!

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Oct 4, 2012
jewell
5 out of 5 stars review

Loving the Original Nexxus in a Tube

I have used Nexxus Humectress Ultimate Moisture conditioner (the one that comes in the tube) for over 35+ years. NEVER DISAPPOINTED. My fear is that this particular item may be discontinued. I hope this never happens. I have tried the other Nexxus hemectress ultimate moisture conditioners and Pro-Mend in the bottles, but they just aren't the same. I believe the consistency of NHUMC in the tube is perfect, but not so for the product in the bottles. I would like to know if the company plans to keep the NHUMC, in the tube, just as it is...including packaged in the tube.

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Jun 6, 2015
Sunshine22
1 out of 5 stars review

Please bring back the old Humectress!

This change has made me nearly cry. For the third time now, the formula of this conditioner has changed. The first change, was shocking, but I was able to live with it...and I actually grew to like it almost as much, just wished it was thicker, like the original. This time, however, it is completely unacceptable. It smells horrible, leaves my hair tangled, and it makes feel like straw. For the first time in over 15 years I'm forced to find a new conditioner. I'm speechless Nexxus, why the change?

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Aug 9, 2010
Traci
1 out of 5 stars review

Bring Back the Original Humectress Formula

I'm not sure what I will do now that the original leave-in version, that's been around for decades, is gone! I've been using Humectress since early 1980's and everyday since 1990's. I have very fine yet wavy/curley hair and could always count on Humectress especially on dry hair to make my hair look really, really great and full. It saved me many times It smelled good too. It's fine to add new product but to change this product completely after all these decades is more than disappointing! Why not create another product - dont' change the classics. Also, Therrape is different

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253
Jun 15, 2015
sbac365
1 out of 5 stars review

disappointed

I have used Humectress Ultimate Moisture for over 20 years. It left my hair soft, shiny and full of volume.I even introduced the old product to my daughter. I was upset to find out that the conditioner formula was changed. I tried the new formula and was very disappointed. The new formula left my hair, limp, frizzy and full of static.My daughter says that the new formula makes her hair limp, frizzy and full of static too. Now we have to look for another conditioner that will give me the results that Humectress Ultimate Moisture gave me. You have lost two customers . Please do not try to change a product that works in the future.

Review from nexxus.com
Helpful?3YS3M0BC135Z60559250253