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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 551-560 of 936 reviews
Apr 3, 2023
Smiles617
5 out of 5 stars review

Great mop product

[This review was collected as part of a promotion.] Love this product! Just like almost everyone I know, we own a type of swiffer product, this one will disappoint!! Will recommend to anyone looking to have a two in one mop and also super easy to store!

Review from swiffer.com
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Apr 18, 2023
Gr8ful
5 out of 5 stars review

No Need For A Mop Bucket

[This review was collected as part of a promotion.] I have had this for awhile and it's amazing. I don't have to carry around a mop bucket filled with water. This eliminates all cleaning methods. The Fresh Floor Ceaner smells wonderful hours after I'm finished mopping. It's a game changer. It removed dirt and grim from my heavy traffic area with ease. Swiffer PowerMop Multi-Surface Starter Kit is my new favorite.

Review from swiffer.com
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Apr 6, 2023
Georgetown
5 out of 5 stars review

Love this!

[This review was collected as part of a promotion.] This is truthfully my new favorite mop I love the smell I love that it's lightweight I have little dogs and they have a tendency when we've had some rain to bring in a couple of doggy footprints. This resolves it It is lightweight easy quick and it doesn't take up a ton of space I love that you just remove the pad and put on a fresh one it's lovely

Review from swiffer.com
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Jul 2, 2024
Blake1234
1 out of 5 stars review

Handle comes off during use.

The spring loaded lock that attaches the top most section of the handle keeps coming off during normal use. The handle also could be a tad longer. I like how the pad gets deep into all the crevices, and how tough dried on messes are no challenge to scrub out. I also like the fresh sent of the solution. I just cant get around how the handle keeps coming off. Maybe I got a faulty product? With that being said, I will probably take this product back for a refund.

Review from swiffer.com
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reply from Customer Care

Thank you, Blake, for sharing the experience you had with your Swiffer PowerMop Multi-Surface Kit. Our Quality Team makes sure every Mop meets our high standards, so what you're sharing isn't what we expect. Your handle should not come off, nor can it be repaired. This can happen if the handle had excessive downward pressure put on it, especially in the same area repeatedly. This strains the handle and potentially leads to breakage. Instead, use gentle and even pressure while mopping, allowing the cleaning pad and cleaning solution to do the work for you. We'd be happy to help you further with this, and hope you'll reach out to us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Apr 12, 2023
Xio123
5 out of 5 stars review

Great fragrance

[This review was collected as part of a promotion.] This power mop solution is so easy to use. It’s perfect for all the surfaces. My floors appear so clean and fresh. It dries very fast and no need to rinse. My house smells so good and the lavender fragrance is just amazing. I love the scent of lavender as it is relaxing and refreshing! The best mop solution. I love it.

Review from swiffer.com
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Aug 8, 2024
Hovito27
1 out of 5 stars review

Missed the mark

Tried 2 sets of batteries and the mop still wouldn't work. Used manually with homemade solution and the product is foe shorter people as I am 6'1" and had to bend over pretty far to use it. The handle should be adjustable for taller users and made more sturdy because it feels flimsy when you apply pressure while cleaning. I can't recommend this product to anyone nor will I be replacing this one.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, Jamar, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Apr 28, 2023
ja123
5 out of 5 stars review

Clean floors

[This review was collected as part of a promotion.] Very easy to clean floors , my wife loves it, its quick and easy to clean up after the kids when they make a big mess every morning at breakfast. Just pull out the swiffer mop and the mess is gone in a heartbeat!

Review from swiffer.com
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Dec 3, 2023
Not A Nancy
1 out of 5 stars review

Very disappointed

Cleaner stopped clicking into place. Will only spray if I manually hold it down while mopping. Very difficult as I have a bad lower back. Used this product very lightly for approximately a month. Read other reviews and did what was suggested by the company. All to no avail. I’m sure their reply will be the standard: we have good quality control in place, try this for the problem, if it doesn’t work, call us at such and such a number. Sounds more like they’re on the defensive, rather than actually taking care of the consumer.

Review from swiffer.com
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reply from Customer Care

We're sorry you had this experience with your Swiffer PowerMop. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Check the silicone cap. If the cap is bulging, follow these troubleshooting steps: * Attempt to unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation. * After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. * If there is no leakage, insert the bottle into the device. * If there is leakage, move the bottle upright, screw it back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. If this procedure doesn't work, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Mar 31, 2023
Loveitorleaveit
5 out of 5 stars review

Great set!

[This review was collected as part of a promotion.] This mop set is amazing. It’s very easy to use and convenient for fast cleans-ups. The solution smells amazing and works on multi surfaces which comes in handy since I have both wood and tile floors and now feel as I do not need multiple mopping sessions to clean. It leaves the floors looking fresh, spotless, and smelling great. Highly recommend.

Review from swiffer.com
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Apr 10, 2023
kimvpool
5 out of 5 stars review

This Swiffer PowerMop Multi-Surface Kit Rocks!

[This review was collected as part of a promotion.] My mopping life has just changed for the Better! I love this Swiffer PowerMop multi surface starter kit. Owning 4 dogs I mop several times a week and this Power Mop makes it so easy! It has a larger mop head that covers a larger floor area, and seems to spray stronger. The pads have 300 scrubbing strips and seems to get into more places that I really had to struggle to clean before. I used to dread mopping, but using this mop is enjoyable and my floors look great!

Review from swiffer.com
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