Hello! Thank you so much for reaching out regarding this situation with your Power Mop. If you can not hear the motor, the step to follow would be to replace the batteries and make sure they are brand new and from the same package. If this didn't work we would definitely like to investigate and help you with this situation further, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.

Hello! I'm sorry to hear that you're having issues with your Swiffer products. Here are some troubleshooting tips based on the issues you've mentioned: 1. Batteries Popping Out: Ensure the battery compartment door is securely closed. If you can see the sticker or prongs, it may have fallen off. 2. Pressure of the Mop Pad: Make sure the mop head is pressed firmly against the floor for effective dirt pickup. 3. "Fingers" Not Cleaning in Cracks: Check that the mop head is making good contact with the floor, especially in uneven areas. If you continue to have issues, please call us at (800) 742-9220. We’d be happy to assist you further!

Thank you for reaching out regarding the issues you are experiencing with your Swiffer Power Mop Multi-Surface. I understand how frustrating it can be when a product does not perform as expected. Your feed back is highly appreciated as it help us improve our products to fulfill your needs. We would like to hear more from you, if you have the time please contact us at the number (800) 742-9220. Our team will be more than happy to take more of your insights and help you with any concerns or question you may have. Have a nice day.

Hello! Thank you so much for reaching out regarding this situation with your Wet Jet. We would definitely like to investigate and help you with this situation further as this is not the experience we want you to have, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.

Hello! Thank you so much for reaching out regarding this situation with your Wet Jet. We would definitely like to investigate and help you with this situation further as this is not the experience we want you to have, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.

We're sad to hear your PowerMop is no longer working, Sally. This certainly isn't the quality standard we expect, so we'd like to learn more. When you have a chance, could you please give us a call at (800) 214-8734?

We're incredibly sorry to hear about what's going on with your PowerMop. With our quality checks, this isn't what we expect. We'd love to offer troubleshooting tips and tricks, but first, we need to know if you can hear the motor or not. Please call us at (800) 742-9220.

Thank you for contacting Swiffer and bringing this to our attention. Our products go through many quality checks to ensure they work well in your home every time, and we’re sorry that this wasn’t the experience we’d expect you to have. We’re always listening to and learning from our consumers and value your feedback. We will be sharing your experience with our team internally. We would also like for you to give us a call so we can determine how we can further assist. When you have a chance, our number is 800-742-922