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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 111-120 of 936 reviews
Apr 1, 2026
JustineNGreg
5 out of 5 stars review

My New Passion

I just wanted to take a moment to share how much I truly appreciate your Swiffer PowerMop and the wet mop refills. I've been using them regularly, and I have to say—they work incredibly well. The cleaning power is fantastic, and it makes keeping my floors clean so much easier and more efficient. It's one of those products that actually lives up to what it promises, and that really stands out. The convenience, combined with how effective it is, has made it a staple in my home. Thank you for creating such a reliable and high-quality product. It makes a real difference in day-to-day cleaning, and I genuinely enjoy using it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 29, 2026
butterfly84
1 out of 5 stars review

Do not recommend

This mop doesn't work any better than the 'old mop and bucket' method. It's going in the trash. The mop heads do not hold in place and, yes I followed instructions. Refills are not inexpensive. Guess that's the reason to market the product. On the plus side, I love Swiffer dusters, they are great!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.

Dec 8, 2025
bdp82
5 out of 5 stars review

Can reuse the solution bottle and use reusable pad

Love this product for these reasons the solution bottles can be reused for other cleaning solutions and you can buy microfiber reusable pads for it as well save alot of money by doing this. I use other cleaning solutions in my bottle and bought a o cedar refill microfiber mop pad which fit perfectly. i wont have to keep buying the swifter only brand to use my power mop.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 11, 2026
AmH0
5 out of 5 stars review

All in one

[This review was collected as part of a promotion.] Honestly the mop has changed the game me them, it’s so easy to use and everything you need is in the mop so convenient and easy to use . It does an amazing job cleaning and leaving the house smell nice.

Review from influenster.com
Helpful?2JF4S5X9NW4I5991088687
Dec 27, 2025
disappointed74
1 out of 5 stars review

Waste of money

Total waste of money. Though it would be a good alternative to a regular mop since I do not have a large floor area to clean but after a couple months the pump just stops working. Also the size of the mop elements is such that you are forced to buy just 1 specific replacement and the other "mop" options from the company will not work. Definitely not worth the money they charge for it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hello! Thank you so much for reaching out regarding this situation with your Power Mop. We would definitely like to investigate and help you with this situation further as this is not the experience we want you to have, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.

Apr 11, 2026
MarĂ­aP
5 out of 5 stars review

Leaves a feeling of cleanliness and a rich aroma

[This review was collected as part of a promotion.] It is super easy to assemble and use it gives a very pleasant feeling and leaves a very rich smell the environment smells clean I really like how well I leave my apartment and how easy it reaches small spaces in the house the size is perfect and very comfortable.

Review from influenster.com
Helpful?2JF4S5X9NW4I5991088687
Apr 10, 2026
AbbyS
5 out of 5 stars review

Ready when you are mop

[This review was collected as part of a promotion.] This is my favorite thing ever as far as cleaning supplies go. I HATE mopping. The bucket, the water, the splashing and dirty water is all too much for me. It was very easy to assemble. Simply slide the pieces of the handle into place. Untape the battery compartment and place the provided batteries inside close it up and snap it back in place. Remove the cardboard between the cleaning solution and the slot it belongs in. Push the container down until it locks in place. Put the mop head on and you're all set. EASY to use. One push on the button located on the handle and the nifty sprayers do their job. I cleaned all of my floors in half the time. If you have a mess that's a random surprise, this thing is ready anytime. Great for people with kids. I'm pleased and will definitely be using this product as long as they make it.

Review from influenster.com
Helpful?2JF4S5X9NW4I5991088687
Feb 14, 2026
Katp
3 out of 5 stars review

Stopped spraying

Worked good for awhile then stopped spraying just drizzled out. I have changed the batteries and still same thing. How can I fix the problem?

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hello Kat! I'm sorry to hear that your Swiffer PowerMop has stopped spraying properly. Here are some troubleshooting steps you can try to resolve the issue: 1. Check the Solution Bottle: Ensure that the solution bottle is securely clicked into place and not empty. If it is empty, replace it with a new one. 2. Priming the Mop: Your Swiffer PowerMop may need to be primed. Hold the button on the handle for several seconds until spray comes out of the nozzles. You might also need to gently squeeze the solution bottle while pressing the spray button. 3. Clogged Nozzles: The nozzles could be clogged. Try gently brushing them to help them start spraying again. 4. Assembly Check: Double-check that all pieces of the pole have snapped together properly during assembly. If the issue persists after trying these steps, please give us a call at (800) 742-9220, and we'll be happy to assist you further.

Jan 24, 2026
Cindyf
1 out of 5 stars review

waste of money

used mop 1 full room, died halfway through 2nd room, changed batteries, but still doesn't; work. Power switch problem?? total waste of money!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 3, 2026
Cheryl 12
2 out of 5 stars review

product let me down after a couple months

i've had my swiffer power for about two months. It worked great up until now. I just put fresh batteries in it and it won't do anything when I press the button.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hello Cheryl! I’m sorry to hear that your Swiffer Power Mop has let you down after just a couple of months. I understand how frustrating it can be when a product stops working. Here are a few troubleshooting steps you can try: 1. Check the Batteries: Ensure that the batteries are brand new and all come from the same package. Mixing old and new batteries can lead to insufficient power. Make sure the batteries are inserted correctly and that the battery compartment clicks into place when reattached. 2. Clogged Nozzles: If the nozzles are clogged, gently brushing them may help clear any blockages and allow them to start spraying again. If you try these steps and it still doesn’t work, please give us a call at (800) 742-9220. We're here to help and want to ensure you have a positive experience with our products!