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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,460 ratings1,107 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (98)
  5. 1 star19% (282)

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Showing 101-110 of 1,107 reviews
Feb 19, 2026
Reviewer name: Purplepony
1 out of 5 stars
1 out of 5 stars review

First disappointment ever in a swiffer product!!

I am so disappointed in the power mop. The handle is flimsy and continuously unsnaps. The refills. pads are ridiculously priced. Going through multiple ones to fully do floor. Wish I would have stuck with the good ol original swiffer. Won't recommend to anyone.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.

May 26, 2026
Reviewer name: RenatoG
5 out of 5 stars
5 out of 5 stars review

Efficient, quick, and awesome.

[This review was collected as part of a promotion.] Honestly the PowerMop is my day to day go to. Works effectively and is a breeze to set up and use. Compliments our wood floor so much. So far I have gotten a lot of life and polish out of this device within just a few months. Love it!

Review from influenster.com
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May 21, 2026
Reviewer name: IowaCornGoddess
2 out of 5 stars
2 out of 5 stars review

Too weak!

Swiffer People! Please, PLEASE bring back the other style of mop that takes four batteries. My old mop finally died on me and this new one that only requires two is so weak it barely sprays 6 inches in front of the mop. Plus, it eats the batteries and I am having to change them more than twice as often. It's so frustrating, all the way around. I hate this one so much that I tried getting my super handy husband to try and figure out how to fix the old one. He tried but it was just dead.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hello Dear Consumer. Thanks for taking the time to leave your review. We appreciate your input and rely on consumer feedback, just like yours, for future improvements. We’ll make sure the development team knows you prefer the previous version. If you have any questions, or if we can help you further, please give us a call at (800) 742-9220.

Apr 23, 2023
Reviewer name: dustergrl
3 out of 5 stars
3 out of 5 stars review

Not What I Expected

[This review was collected as part of a promotion.] This setup comes with everything you need to get started! However, I got this mop with the idea that the power on this mop would vibrate the mop somehow to create a higher level of cleaning. It doesn't; this Swiffer mop is very similar to the traditional WetJet. The battery pack on the back of the mop is easy to load; the mop itself is easy to set up- but I don't see the point of having a battery pack to literally only dispense cleaning solution. I could do the same with a trigger setup, and I wouldn't need to change batteries or worry about them leaking. All in all, the product works fine but I'm not sure I see the point of calling this a “power mop” when the power only dispenses cleaning solution. This mop could have gone so much further, and stopped short of its potential somewhere in the design process.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer Team

We appreciate your honest feedback, and assure you that we're letting our team know what you think. We'd like to help get you get the most out of your Swiffer, so when you have a minute, please get in touch with us at (800) 688-7638.

Jun 30, 2026
Reviewer name: JerricaL
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] This product makes cleaning so quick and a blast it's so easy to use and it's very flexible in small spaces. No maintenance to this just swap batteries and the materials feel very sturdy will continue to use

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 14, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Faulty Mop Heads

I'm disappointed that the actual mop head Velcro loosens from the mop after a couple of uses so they no longer adhere to the base so you have to continue to buy more. I sewed the Velcro strip to the mop head to it doesn't fall off and can be used multiple times. I'm am sorry I bought this product.

Review from swiffer.com
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reply from Customer Care

Hello Dear Consumer. We hope you're doing great. Thanks for taking the time to leave your review. We're sorry you’re not getting the experience you were expecting from Swiffer. Please know that we have many quality checks in place to make sure your product is in great condition for you. We’d like to look into this so please give us a call at (800) 742-9220.

Feb 2, 2026
Reviewer name: CCollins
1 out of 5 stars
1 out of 5 stars review

Mop padswill not stick

I just don't get it. Recently purhased this product because I thought it would be perfect for my hardwood floors and I cannot get the mop pads to stick. Followed the intructions to a T and I can't get it to stay put. Watched videos and tried again ... still no luck. I am putting the pad on the floor, lining up the strips and pushing down. I thought maybe the mop pad that came with it was old so I got a brand new pack from my local store and still can't get them to stay.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 11, 2026
Reviewer name: Dorito
1 out of 5 stars
1 out of 5 stars review

Unimpressed

The mop looked great out of the box and I was excited to try it. Other Swiffer products have worked great. This mop wouldn't hold the pad after a couple of uses and rolled easily when trying to mop. Don't waste your money. Get the Swiffer wet Jet, works much better and can hold the pad while in use.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hey there! The PowerMop has a stronger pad attachment designed to keep pads in place. For best results, ensure pads are properly attached. We’d love to hear more about your experience and assist you further, so please call us at (800) 742-9220.

Apr 23, 2026
Reviewer name: BillS
4 out of 5 stars
4 out of 5 stars review

The surfer is fantastic. It is light, easy to use,

[This review was collected as part of a promotion.] This product is fantastic. The pads are fantastic because they are so absorbent and pick up all dirt and other mishaps. The assembly is so easy. The Muppet is very functional, and it offers agamic details that are so important to me. The mop's size is great because it fits. It's a small space, and it's able to flex in a way that lets me get under furniture without moving it. The refills are great, as well as a provider, an easy way to take out the old and put in the new seamlessly. I would recommend this product to anyone and suggest it to all my family and friends.

Review from influenster.com
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Apr 30, 2026
Reviewer name: AmandaW
4 out of 5 stars
4 out of 5 stars review

Smells nice but read directions

[This review was collected as part of a promotion.] The solution smells very nice and it was somewhat easy to assemble. Make sure you read the directions before starting because I couldn't get the solution to come out. I believe it cleaned my floors fairly well. Storing this will be a breeze because it can either collapse again or stand up right against the wall.

Review from influenster.com
Helpful?2JF4S5X9NW4I5991088687