It sounds like you've found the perfect addition to your routine. Thanks so much for taking the time to write!

Thank you, Sue, for sharing your review. Please know, we always expect you'll be 100% safely satisfied, thanks to our hard working Safety Team, who thoroughly evaluates our Dryer Sheets, assuring us that they're safe when used as directed. We recommend discontinuing use of the product. Also, our Quality Team is present throughout the production of these dryer sheets, and they assure us that no perfume or fragrance is added. It's possible prolonged contact with strongly scented products can be absorbed by our fragrance-free sheets. We're here to help, and hope you'll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. We're also here Saturdays and Sundays from 9 AM to 5:30 PM, EST. Our number is 1 (800) 526-8623.

Thank you for taking the time to share this. We care about health, and we test our products extensively to ensure they are safe and effective when used as directed. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use. Sometimes, under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. We want to learn more about your experience and share it with our Safety and Quality Assurance Teams. Call our Bounce Team at 1-800-526-8623.

We're sorry to hear that this was your experience, Nicky. We can assure you that our Bounce Free & Gentle dryer sheets go through strict quality checks to ensure that they reach you in the best possible condition. We'd like to mention that we continue to not add fragrance or perfume to this product. However, it may be helpful to know that the dryer sheets will have a “scent” due to its own natural smell. Since there's no masking fragrance added to cover this natural smell, you may notice it before using the product, but it should not transfer to your fabrics after use. If you normally use this version and this package smells different, it may be a unique situation. It's possible that they can absorb fragrance or perfume if stored near a strongly scented item. We hope that this is helpful, and your comments will be shared with our team. Please give us a call at (800) 526-8623 if you'd like any further assistance.

We appreciate you taking the time to share your feedback on our Bounce Free and Gentle Sheets. Our team wants to assure you we thoroughly test all of our ingredients to ensure they are safe for you to use before putting them in a product. This is not an experience we would expect. Safety is our top priority and based on what you shared we recommend discontinuing use of this Product. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at 800) 526-8623

We're sorry to hear about your experience. Your Safety is our top priority, and we would be more than happy to help. Please know that extensive research and testing is performed to ensure that our products are safe for use. The last time our Bounce Free & Gentle dryer sheets went under a change was back on February 2014. There was no formula change, but only a name change. We take issues of this nature very seriously, and would like the opportunity to hear more. When you can please feel free to call us at (800) 526-8623.