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Customer reviews for Thomson 7.5 cu. ft. Top-Freezer Refrigerator for
Thomson 7.5 cu. ft. Top-Freezer Refrigerator
3.9 out of 5 stars
stars1,238 ratings649 reviews
  1. 5 stars57% (703)
  2. 4 stars15% (184)
  3. 3 stars8% (103)
  4. 2 stars4% (55)
  5. 1 star16% (193)

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Showing 211-220 of 649 reviews
Sep 17, 2018
Linda
5 out of 5 stars review

Nice little refrigerator

Went to Sam's Club, pick it up myself, got it home and let it sit 24 hours plugged it up and it was cool and ready to load within an hour... So cute and handy to use while waiting for my online purchased big refrigerator that apparently will take months to receive... Wish now I just ordered it through Sam's club too...

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Mar 20, 2023
Oof
1 out of 5 stars review

Does not last

The first one lasted like 2 weeks. Lost everything in the freezer. Fridge was just drinks. Fortunately sams swapped it for no cost but it was a pain to exchange and have to load, exchange, unload new product and setup all over again. The 2nd one lasted about 5 months as we bought this in November of 2022. Overall it is cheap made and does not last. Save your money and buy something else. Note to Sam's, stop selling this product unless you offer an in house warranty swap for free, up to atleast 3 years would be nice. Or dont sell the product. It is terrible. And so many people leaving reviews about longevity not being good. Do so some follow up on this

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reply from Curtis International Ltd.

Hello Oof, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jan 7, 2019
BCass
1 out of 5 stars review

Didn't work

I bought this fridge because it's the perfect size and style I wanted for my home theater. I plugged it in and waited all day for it to cool down. Only the freezer got cold. The lower part of the fridge stayed room temp. I will return it asap. I also didn't feel comfortable with it having flammable refrigerant!

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Jun 23, 2022
DebbyM
1 out of 5 stars review

Verified Purchase

Dud

Never got cold enough

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reply from Curtis International Ltd.

Hello DebbyM, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 21, 2019
Sue
2 out of 5 stars review

Freaky incident

Purchased my refrigerator this past Spring and it has run quite we!!. Hiwever, last night I heard a strange noise come from it and opened the door and found that one of the shelves had shattered into small pieces. It took awhile to clean all of the glass out. I have never heard of anything like this happening to a refrigerator shelf.

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Aug 12, 2021
shopper review
1 out of 5 stars review

worst fridge ever

I bought this fridge July 2020 and it no longer works. It was amazing when we first got it kept drinks and ice packs cold and frozen. That is all we were using it for. The freezer kept icing over, not a big deal as it is not frost free I would just thaw it and be done. Well now one year later and no extended warranty the fridge compartment doesn't keep drinks cold and the freezer has stopped working. That's all I have in there and the fridge is set at 5. Don't waste you money.

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reply from Curtis International Ltd.

Hello shopper review, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft. Top Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 25, 2024
CO
1 out of 5 stars review

Died 18 months after purchase

I use this inside the house, in a quiet back room just for beverages and ice. It worked great at first, but after 18 months just couldn't stay cold. Now it is failing altogether. I expect a major appliance to last longer than "just past the warranty" period. Silly me.

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reply from Curtis International Ltd.

Hello CO, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu. ft. Top-Freezer Refrigerator. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Feb 17, 2021
S124
1 out of 5 stars review

Not worth the buy

Had this for a less than 6 months and the freezer and refrigerator both stopped working. Since the beginning the refrigerator was never that cold but dealt with it due to it just being a garage refrigerator. Only positive was the warranty process was very quick and easy.

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reply from Curtis International Ltd.

Hello S124, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 15, 2018
Tish1
1 out of 5 stars review

Do not buy! Don't even want to give it a poor.

The Item came with damages. Broken trays, broken crisper, broken leg, and hole on the inside wall. Sam's Club did not stand by the purchase. Instead it was referred to Thomson, who is the manufacturer. Thomson still has not stood by their product. Has been giving us the run around, and no replacement of broken parts. Will not buy products from them again

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reply from Curtis International Ltd.

Hello Tish1, we appreciate your feedback and would like to apologize for your experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Sep 1, 2018
Randy
2 out of 5 stars review

Not for use in a garage.

Got it home and unboxed. It was in perfect condition. Let it sit for six hours plugging it in. The next morning, the freezer was cold but not the refrigerator section. As the day went on the the refrigerator got warmer but the freezer was still cold. Then I read the owners manual which states " Not For Use in a Garage". Max operating temperature is 85 degrees.

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