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Customer reviews for Thomson 7.5 cu. ft. Top-Freezer Refrigerator for
Thomson 7.5 cu. ft. Top-Freezer Refrigerator
3.9 out of 5 stars
stars
1,238 ratings649 reviews
  1. 5 stars57% (703)
  2. 4 stars15% (184)
  3. 3 stars8% (103)
  4. 2 stars4% (55)
  5. 1 star16% (193)

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Showing 221-230 of 649 reviews
Mar 6, 2023
mini fridge
1 out of 5 stars review

fridge does not stay cool for long

Just purchased. Looks great. Plugged it in waited 24 hours. The fridge had ice droplet build up on the back of the fridge and then did not keep cool temperature. I used a refrigerator thermometer to gauge temp and it registered at warm. No good. I am returning item.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello mini fridge, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Mar 25, 2024
CO
1 out of 5 stars review

Died 18 months after purchase

I use this inside the house, in a quiet back room just for beverages and ice. It worked great at first, but after 18 months just couldn't stay cold. Now it is failing altogether. I expect a major appliance to last longer than "just past the warranty" period. Silly me.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello CO, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu. ft. Top-Freezer Refrigerator. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Dec 1, 2018
JT
5 out of 5 stars review

Excellent Quality, Cold, Quiet Refrigerator

I will show pictures if I can load them so you can see the specs. This Thomson 7.5 cu. ft. top freezer refrigerator keeps my food very cold and safe with the thermostat set at 4.5. The freezer froze 2 packs of baby back ribs within 2 hours at this setting. This is a very good quality, ice cold, soundly built, quiet refrigerator for a very good price! It arrived undented and unscratched in perfect condition. It comes inside a thin cardboard box with thick foam inserts on the top and bottom, and as you unwrap it you will see there are an additional 4 full-length cardboard inserts followed by a film of wrap and underneath that wrap, a final thin layer of wrap I chose to leave on to prevent scratches. To some, this final thin wrap may appear as long scratches, but it is just more protective wrap you can peel off if you wish. I am 100% satisfied with this purchase. It is quiet, keeps my food fresh, is sealed properly, and it works as well as the big refrigerators with top freezers. I admit I was pleasantly surprised to get this good a quality at this low a price. I also think it is worth spending the extra $20 for a 3-year peace of mind warranty. I hope you enjoy your Thompson refrigerator as much as I do! Thanks for reading and thanks Sam's Club for the low price and good quality!

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello JT, we are pleased to hear that you are happy with your Thomson 7.5 cu ft Top-Freezer Refrigerator.

May 4, 2023
Mayoman
3 out of 5 stars review

Good and bad.

Bought this yesterday when sale started. Freezer door is misaligned. Drops gradually as it moves away from the hinge to the point where the outside edge is close enough to the top of the fridge door that sometimes when you open the freezer door it pulls the fridge door open too, and vice verso. Don't want to get involved in fixing the door myself. Description includes a light in fridge and freezer. Freezer does not have a light. Freezer did a nice job freezing a bowl of water. Set fridge to 6. Checked later and the back of the fridge was heavily frosted and fridge was not that cold. Reset to 5 and frost disappeared overnight and fridge was colder. Debating whether to return it Monday for another. Size is perfect for my brother's needs.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hi Mayoman, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. Adjusting the freezer door is a simple fix - gently pop off the plastic hinge cover on the top of the freezer, loosen the hinge screws, adjust the door and tighten the screws and replace the hinge cover, It's a 2 minute job.

Nov 7, 2020
Kristin
2 out of 5 stars review

Great size but 2 have died in less than a year

I purchased this fridge for my work office because it was the perfect size for the space we had available. Within 6 months the fridge stopped cooling, yet the freezer was fine. I returned it to Sams in exchange for a new one. The second one seemed fine, but died in less than 2 months. I walked by it one day and noticed the air around it was really warm. When I felt it, the entire outside of the fridge / freezer was extremely warm. I opened it up and the freezer showed a temp of -20 degrees, while the fridge was reading 55 degrees (I had put my own thermometers in it since this fridge doesn't have any of it's own temp readings). Unplugged it in fear that it may burst into flames and will be returning and looking for something of comparable size in a different brand. Two with major problems in less than one year, not doing it again.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Kristin, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

May 8, 2023
Mekia
1 out of 5 stars review

Bad Product

I bought this product . It's poorly made door hangs on freezer. Also when unpacking I realized the tray on the refrigerator door was defective. I contacted Curtis International ,the company listed on the manual and they requested pictures ,serial # and receipts etc several times. This went on for several weeks. After several weeks I received an email stating they could replace the tray for $40.00. This tray has to be defective during manufacturing because it was inside the refrigerator. I let them know it was not fair for me to pay for the tray,due to defective product from them. No response . Poor customer service and poor quality product. Refrigerator also makes a bunch of noise like it's overheating. This company is a JOKE !!!

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Mekia, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Sep 11, 2021
AT
1 out of 5 stars review

Product is damaged with perfect packaging

Like one of the previous reviewers, we bought this in Plano, TX Sam's Club. The box was perfect. We drove it over to College Station (3 hours) and found out it was severely damaged. Since both the outside box and inside Styrofoam were in perfect condition, the damages must have occurred in the factory, and someone decided just to pack it up anyway. This is really shady. On top of that, just like the other reviewer, Sam's refused to hold the last one available (that is 86 miles away from us) for us.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello AT, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

May 18, 2019
CanCan
3 out of 5 stars review

Verified Purchase

Refrigerator does not get cold enough.

Helpful?41J7YZISM2ZN5846579543
Sep 27, 2023
attracta
3 out of 5 stars review

Verified Purchase

Looks good except the dent in the front

Just now opened the box and the ice box has a dent in the front that is noticeable

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello attracta, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Sep 21, 2020
Anonymous
3 out of 5 stars review

Verified Purchase

GOOD ENOUGH IS BETTER THAN NOTHING

Its great in an emergency situation

Helpful?41J7YZISM2ZN5846579543