I have been drinking this for years and now the formula is gritty, tastes like baking soda with a chemical hazelnut flavor. It used to be creamy and slightly sweet but now it's awful, doesn't blend in my coffee and leaves a slimy, oily scum layer on the inside of my cup that won't even come out in the dishwasher unless I pre-scrub it. I have noticed this the last few containers and it's so disgusting I started using oat milk instead. I would give 0 stars if I could.

The first time, I thought my husband had made hazelnut coffee because my mom was visiting and loves it. On day 2, she asked him and he said no and that Coffee Mate had changed the formula. He went out and bought cream. Maybe CM is trying to make us healthier by making us switch to something else, lol. I knew it wasn't good for me but loved the taste. Now, I'll be using cream.

For the first time ever I purchased a Coffemate coffee creamer that was bad. Didn't think it was possible. I was clearly wrong. Product looked normal but when added to coffee it didn't change the color of the coffee and tasted off. I was very disappointed. Very frustrating. Product quality assurance no longer a guarantee.

i do love the taste, the creaminess, long shelf-life, easy to find and the fact its lactose-free. however you do need to use a decent amount of it to get the best results. so its better to buy the biggest container of this possible, unless your someone who only likes a small splash/shot of cream otherwise you will run out of this quickly

Have used and liked Coffemate powdered creamer for years. Can't say the same for the cannister I opened a few days ago. The powder has a distinct flavor change as you swallow a sip of coffee, a flavor change that is not what it should taste like. Some ingredient has changed! There is a definite off-flavor, rather like a different oil being used. Using different ingredients because of pandemic shortages of original ingredients? I'm not enjoying my coffee anymore!!

I definitely am having to use more Coffee Mate to achieve the flavor I prefer. Also, I am worried about the hydrogenated vegetable oil. I have high triglycerides and either you make this product healthier or I am going to have to go back to using milk.

This is not coffee mate anymore. It is a cheaper version using syrups & cheaper ingredients under the umbrella of "original" coffee mate. We are not happy about the changes & neither are our close family & friends. We want the true sugar version back, not this marshmallow flavored fake

I have used Coffeemate for many many years. What has happened to the original flavour lately? It tastes terrible and it takes away the flavour of the coffee. This product has become quite expensive so I will not be buying it again until I can be assured it gets fixed. All of your long term customers deserve an explanation!!

I've been using coffee mate since I was 12. I carry it around in my purse and refuse to use any other cream or creamer in my coffee. It's simply the best around. Yet I've been noticing that the formula seems slightly different- it doesn't seem to produce the same creaminess in my coffee and the powder is finer- more dusty than powdery. Additionally, I've ended up with a couple of bad batches lately which contained hard, seedy granules that did not dissolve in my hot coffee. So of course, I had to toss it.

I am a long term user of the Coffeemate Original powder, I am not sure when was it changed, the taste and smell is like hazelnut, it ruined my coffee. Also the powder is not dissolving completely, which I never have this problem before. I am very unsatisfied with this new formula, you guys should consider to revert it back to the actual "Original".