Thank you for bringing this to our attention and sharing your recent ordering experience with us. We're sorry to hear that you received your Purina Friskies Pate Wet Cat Food, Variety Pack in this kind of condition. We want to assure you that this is certainly not typical of our products, and this is not the kind of experience we want you to have. We carefully produce and package our products to ensure they reach consumers in excellent condition. This is important to us. Please know that your concerns will be forwarded to the appropriate department within our company for review. We want to gather additional information to learn more about your situation and offer our help. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 5 p.m. CST, and we look forward to speaking with you. –The Friskies Team