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Customer reviews for Purina Friskies Pate Wet Cat Food, Variety Pack 5.5 oz., 60 ct. for
Purina Friskies Pate Wet Cat Food, Variety Pack 5.5 oz., 60 ct.
4.6 out of 5 stars
stars
5,190 ratings1,559 reviews
  1. 5 stars83% (4,288)
  2. 4 stars8% (409)
  3. 3 stars4% (188)
  4. 2 stars2% (85)
  5. 1 star4% (220)

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Showing 1-10 of 1,559 reviews
Sep 22, 2023
Reviewer name: Abby
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Damage cat food cans

I love the product, well my cats do! But, this is the 3rd time that when my cat foid has been deliver with busted food cans! I feel that if I am ordering I am assuming that they are taking precautions with the things that I am ordering. I have learned my lesson of not ordering cat food anymore.

Helpful?2YEXXN2HF10K5000017262
reply from Purina

We're sorry to hear that you received Purina Friskies Pate Wet Cat Food, Variety Pack in this condition. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Friskies Team

Sep 14, 2022
Reviewer name: stayathomechef
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cats say it good stuff (they also say meow)

Since the product hasn't been in the physical store this was the only way to feed the starving cats in our house (they are the ones who say they are starving and everyone knows how cats lie).

Helpful?2YEXXN2HF10K5000017262
Sep 24, 2023
Reviewer name: Boycott FedEx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sam's club - change delivery provider.

I am happy with Sam's - 0 stars and below for Sam's delivery provider - FedEx, lazy, will not deliver to designated area - good luck contacting customer service. My only recourse is to stop Sam's plus.

Helpful?2YEXXN2HF10K5000017262
reply from Purina

Thank you for sharing your ordering experience with us. We recommend contacting Walmart's support team directly, as they will be able to help you best. If you have any further questions, we welcome you to contact us by following this link: www.purina.com/contact-us. We truly appreciate your loyalty and hope all is resolve swiftly. - The Friskies Team

Aug 21, 2022
Reviewer name: Siliobear
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very picky cats

In-store, they had "shreds" and not pate. Since we were out, I bought it anyway. Sure enough, our cats refused to eat it. Fortunately pate was available online so I had a case shipped. It arrived a few days later. I ended up donating the shreds to a friend who runs a cat rescue.

Helpful?2YEXXN2HF10K5000017262
Jan 3, 2024
Reviewer name: Cindy K
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Dented cans

It's Friskies. The cats like it. Only problem is, I had to order it on-line because the store sells the one with the Farm Fresh in it and the cats don't like the Farm Fresh. Then when I received the order, about half of the cans were dented (some to the extreme where it was hard to get the food out of the cans).

Helpful?2YEXXN2HF10K5000017262
reply from Purina

Thank you for support and for sharing this with us. We're very sorry to hear about your ordering experience. We advise that you contact Walmart's customer support team, as they are in the best position to assist you. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Nov 10, 2021
Reviewer name: VLS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dented & Leaking Cans

I opened the cardboard mailing box, but set the Friskies cat food package aside until I needed to open. A few days later we started to smell a really bad smell! We opened the box to discover many cans were badly dented and some were even leaking which is what we were smelling. Real disappointment to have to discard so many cans.

Helpful?2YEXXN2HF10K5000017262
Mar 11, 2022
Reviewer name: Disappointed customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damaged product

The outside shipping box was fine. The product box inside was demonlished! Torn in several places, most cans dented, obvious water damage to part of the box and many of the labels. Just horrible condition! SHAME ON THE RETAILER packing the box. It truly looks like the box and cans were horribly damaged before being put into the shipping cardboard box. Very disappointed and won't order this again!

Helpful?2YEXXN2HF10K5000017262
reply from Supplier Response

Thank you for taking the time to bring this to our attention. We apologize for any inconvenience this might have caused. We suggest reaching out directly to Sam's Club's support team, as they are in the best position to assist you. For further questions, please contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team

Jul 31, 2022
Reviewer name: Jane
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damaged upon arrival

Received this with a dozen cans dented and at least two looked like they had leaked but I couldn't find where. One can I threw away so far because it looked horrible when I opened it.

Helpful?2YEXXN2HF10K5000017262
reply from Supplier Response

We're so sorry to learn that some of the cans were Dented. We suggest reaching out to Sam's Club support team directly, as they are in the best position to assist you. We appreciate your loyalty to Chat Chow and invite you to reach out to us directly at https://www.purina.com/contact-us, if there is anything else we can help with. The Friskies Team

Sep 30, 2020
Reviewer name: Deanna Schuchmann
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cat Food

i have ordered case after case of this product. the last 3 have come reeking of spoiled rotten catfood. when I open the cases the cans are dented and some of them have been busted open inside the case covering all the other cans. first time i thought oh its a fluke, second time well if it happens again, well it has. truly would like them to replace these they are not cheap

Helpful?2YEXXN2HF10K5000017262
Aug 28, 2023
Reviewer name: Cattle Lady
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Smashed and spoilng cans

Although the cat food was shipped in a bigger padded box when I opened the inner box about 6 cans were dented and 3 of those were smashed and leaking. I thought I'd been smelling something rotten but attributed it to some garbage. There were gnats and maggots everywhere!!

Helpful?2YEXXN2HF10K5000017262
reply from Purina

Thank you for reaching out. We're very sorry to hear you had this experience with Purina Friskies Pate Wet Cat Food, Variety Pack. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd want to learn more and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team