Thank you for bringing this to our attention. We're really sorry to hear that you received your orders damaged. We want to gather additional information to learn more about your experience and further assist you. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8AM - 5PM CST, and look forward to speaking with you. – The Friskies Team

Thank you for reaching out. We're terribly sorry to see this. Your experience is unusual and certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We want to learn more about your experience and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team

Thank you for sharing this with us and for choosing Friskies formula for your cat. We are happy that he loves our Friskies Pate Wet Cat Food. We are incredibly grateful for and like hearing this kind of feedback. - The Friskies Team