If you can leave a "note" in your order space do as sugar was leaking out of my bags My Sam's Club is 3 hours away so this is why I order online 1 of my sugars was great , 1 was not It had been placed in double plastic bag, so someone knew it was leaking so...

This order was open, poured out into the box and was just a great mess when I carried the box into my house cos the floor was littered with sugar. The delivery guy must have noticed that cos it was a lot and he still went ahead to deliver the mess at my doorstep. I have pictures to back this up and I need a replacement for this.

The last order of sugar received all bags were taped shut on top with the Dominos tape and all bags were good. This order there were numerous bags that were broken open on the sides and and tops were not taped down. More care should be taken when boxing this product for shipment. Seems as thought the shipping boxes were just thrown together and not much care taken in packaging to secure product in the box. On a 400 lb. Order I only received 300 lb. Due some packages being damaged before delivery to me. I was credited for the none deliverable but that just means I have to place another order.

I ordered 2 bags of sugar as I do alot of baking. When the order came one bag was opened and sugar was all over not just in the box but leaking out the seams of the box. I called and a replacement was sent and the same, opened bag and sugar all over. I just gave up so I did not bother to call again

Sugar is great, but packaging had a lot to be desired. No one wrapped the sugar or put any cushion in the box, so of course when it was delivered the sugar was coming out of the box in the Fed Ex truck and my front porch and the sugar bag was only 1/2 full. Lost probably 4 lbs of the sugar in the cardboard bos.

I GOT MEMBER'S MARK NOT DOMINO. IT WAS HARD AS A ROCK. WE BROUGHT IT BACK. I COULDN'T POUR IT OUT OR SOFTEN IT OR ANYTHING. NOWAY WAS I EVEN GONNA TRY. THE NEXT BAG I GOT, HAD A FEW HARD PIECES TOO, BUT NOT AS BAD. THEY SAID I GOT A CREDIT, BUT I DON'T SEE IT ON MY BANK STATEMENT.

Nothing wrong with the sugar. But packaging was terrible. Sam’s use to put things like this in a plastic bag due to leaks from the bag. This wasn’t and it got in all of my other items! My garbage bags that I also received in the same order had sugar all through them. I took them out of the box and tried to clean the box but the sugar granules were all through the bags. Now I’m worried ants will come to the bags!

This item was a replacement for a damaged bag of sugar from a previous order, one bag of sugar arrived open and the shipping box had been crushed and taped over Sam’s packaging. The representative with Sam’s was wonderful to communicate with regarding the product damage situation and quickly had this replacement bag of sugar shipped out to me.

As most cooks know, pure cane sugar is best for baking. Domino is a top brand, although I prefer the nation brand that I know was made here in Florida. Good price/pound, as good as you'll get in those smaller no-name packages they sell in a lot of places that might be beet sugar.

This is the only sugar I use in my baking as its texture is perfect. Since this product is NEVER available in-store, I'm glad that it can be shipped. (But business members be aware that online orders aren't eligible for cash back rewards.) When I first ordered it, it arrived spilled all over the box. However, my last 2 orders arrived with the sugar in large plastic bags so there was no mess.