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Customer reviews for Gillette Mach3 Men's Razor Cartridges, 20 ct. for
Gillette Mach3 Men's Razor Cartridges, 20 ct.
4.6 out of 5 stars
stars2,767 ratings978 reviews
  1. 5 stars81% (2,229)
  2. 4 stars11% (308)
  3. 3 stars3% (92)
  4. 2 stars2% (55)
  5. 1 star3% (83)

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Showing 71-80 of 978 reviews
Apr 23, 2024
Dennis Andrews
1 out of 5 stars review

Verified Purchase

Did not receive

Never received this item. I sent two emails regarding this and called the number on the email. It was an automated number with no way to talk to a live person. I have ordered from Sam’s Club over 20 years with business and personal orders. This is the first issue I have had with an order

Helpful?4VOMD4WRZCDV4740066910
reply from Gillette

Dennis, we're truly sorry to hear that you didn't get what you were expecting with your order. We're unsure what number you called exactly, but if you have not done so already, please call Sam's Club directly at 1-888-746-7726.

Sep 29, 2025
maxhstahl
4 out of 5 stars review

Change the Lube Strip Back

The new lubrication strip is too tacky and slimy, and the blue dye doesn't look right, aesthetically, compared to the white/blue combo that was on the blade before. At the very least, change the hue to the same as the blue rubber comb, or back to the white and blue hue that was on it before. Making it less slimy would also be great. I understand that this was probably done to cut costs, but, nevertheless...

Review from gillette.com
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Oct 14, 2025
Adam80
1 out of 5 stars review

Put Trimmer On Back & Improve Blade Quality

I agree withe previous review. Why don't you help us out and put a trimmer on the back of this? I cut myself trying to edge my sideburns. Do it for safety please. That would be great. Improve the blade quality a bit too. The refills are expensive now so it's not a lot to ask. I don't want 5 blades. Improve the Mach 3 for a loyal user of 30+ years and everyone else. Thank you!

Review from gillette.com
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reply from Customer Care

Adam, thank you for taking the time to share your thoughts with us. We truly appreciate your feedback and understand how important it is to have a comfortable and safe shaving experience, especially after 30 years of loyalty to the brand. We recognize that the design and quality of our products are crucial for our users, and your suggestion about adding a trimmer is valuable. Our team continuously works on product improvements, and your insights will certainly be shared with them. Regarding the pricing of the refills, we understand your concerns and aim to provide the best value for our consumers. If you have any further questions or need assistance, please don’t hesitate to reach out to us at (800) 445-5388. We’re here to help! Thank you for being a loyal user.

Nov 19, 2023
Jodie
3 out of 5 stars review

Does NOT come w/razor itself, as packaging seems

ARGH! I bought this package thinking that it came WITH the razor, as the picture seemed to indicate! NOPE! &^%$@@#@! Good razor, I know, but after scrolling through pages and pages of items, I hadn't read the description closely enough and thought that this included the razor. So, now I'll go buy a razor!

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reply from Gillette

Jodie, we're so sorry for any confusion with the listing. Please contact Sam's Club to talk about their listing. You can reach them at 1-888-746-7726. We'd like to see what we can do about getting you a handle. Please call us at 800-445-5388.

Oct 9, 2025
davek
1 out of 5 stars review

Lubricant is Terrible

Someone changed the lubricant on these blades. It is sticky and almost impossible to remove from your face an neck without getting BACK in the shower. The lubricant is so sticky it literally forms lines dripping off of your face. Totally unnecessary and clearly was not tested properly. You would have to be foolish to think this adds something to the shave. I have an expensive handle from Art of Shaving that takes these blades and I will now have to forego its use because I need a new razor blade that doesn't make a mess like this. 30+ year customer lost.

Review from gillette.com
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reply from Customer Care

I’m truly sorry to hear about your experience with the Mach3 Blade Refills, especially after being such a loyal customer for over 30 years. It’s frustrating to deal with a product that doesn’t meet your expectations, and I understand how the sticky lubricant has impacted your shaving routine. Your satisfaction is incredibly important to us, and we would love the opportunity to make this right for you. If you’d like to discuss this further, please reach out to us at 1-800-GILLETTE. We're here to help!

Dec 22, 2025
Frank
1 out of 5 stars review

Worst razor refills

I don't know what happened. I've been buying these razors for 15 to 20 years. They were the best razors on the market. But this garbage that I just purchased, why did you guys ruin it? It cuts your face it leaves bumps it's garbage. It doesn't cut close it leaves hair on your face. This is the worst razor I've ever used. Why did you change the lubrication strip? Why ruin something that works? I will never buy this garbage again. I would advise people go to the $.99 store and buy theirs. It's better. This is garbage expensive garbage. Last time I purchased this, it was Mach 3 turbo and I believe it was back around April of this year, and it's funny I can't find them no more now all there is is this garbage. You will never find me leaving bad reviews. I'd rather not leave any, but I'm so upset with this expensive trash that I have no choice but to leave this.

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reply from Gillette

Thank you for sharing your experience with the Gillette Mach3 Men&#39;s Razor Blade Refills. We sincerely appreciate your loyalty over the past 15 to 20 years, and we are truly sorry to hear about your dissatisfaction with your recent purchase.<br /><br />We understand how frustrating it can be when a product does not meet your expectations, especially one that you&#39;ve relied on for so long. Your feedback regarding the cutting performance, lubrication strip, and overall experience is very important to us and we will pass this information to our quality and safety team as we take your comments very seriously. <br /><br />Our goal is to deliver a comfortable and effective shaving experience, and we regret that this was not the case.<br /><br />If you have further feedback or would like to discuss your concerns, we encourage you to reach out to our customer service team at 1-(800) 445-5388. We are here to listen and assist you in any way we can.

Oct 10, 2024
Larry
5 out of 5 stars review

Verified Purchase

Only blade I ever use.

I have been using these blades for years. Nothing else compares.

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Apr 25, 2023
Kelly
5 out of 5 stars review

Verified Purchase

Good price

These are my usual refills. This is the best price I've found

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Mar 16, 2018
BurningThyme101
5 out of 5 stars review

Verified Purchase

Last a long time!

Close shave last for long time. Is good for sensitive skin. Husband fully recommends this brand.

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Oct 5, 2024
Nita
2 out of 5 stars review

Verified Purchase

Not Sharp Enough

These blades don't appear to be as sharp as they once were.

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reply from Gillette

When you need that sharp look, you're going to need a sharp blade. We crafted our Mach3 blades to be the tool for the job especially when paired with warm water, a shave prep, and when shaving against the grain. We'd like to connect about this and help you further, as this isn't the quality we expect. Please call us at 800-445-5388.