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Customer reviews for Gillette Mach3 Men's Razor Cartridges, 20 ct. for
Gillette Mach3 Men's Razor Cartridges, 20 ct.
4.6 out of 5 stars
stars
2,848 ratings993 reviews
  1. 5 stars80% (2,291)
  2. 4 stars11% (314)
  3. 3 stars3% (95)
  4. 2 stars2% (57)
  5. 1 star3% (91)

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Showing 61-70 of 993 reviews
Nov 21, 2024
Reviewer name: JOSEPH
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Razor blades work well

The razor blades do a good job. I didn't look carefully enough at the details description as I thought the package included razor too, my mistake. The razor is not included.

Review from walmart.com
Helpful?4VOMD4WRZCDV4740066910
Jul 12, 2026
Reviewer name: Frustrated LONG time user
1 out of 5 stars
1 out of 5 stars review

New lubricating strip makes it unusable

I just got a refill with the “new” lubricating strip. Wow. To say it’s a downgrade is not enough words. I have tried three different shaving gels and the lubricating strip just turns into this goo that completely clogs the blades. I have been unable to get a normal shave because as the blades clog they don’t cut anymore. So unless you want to rinse the blade after less than 1.5” of travel on your face, then avoid. I don’t know what I’m going to do. I’ve been using these for more than 20 years and I’ve never come across such a downgrade before.

Review from gillette.com
Helpful?4VOMD4WRZCDV4740066910
reply from Customer Care

We are truly sorry to hear about your frustrating experience with the "new" lubricating strip on our Mach3 Blade Refills. We understand how disappointing this must be after two decades of loyalty, and the issue with the strip clogging the blades is definitely not the experience we want. We take your feedback very seriously. Please reach out to us directly at (800) 445-5388 so we can make this right for you.

Oct 15, 2025
Reviewer name: TEXAS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shaving

Smooth shave

Helpful?4VOMD4WRZCDV4740066910
Jan 16, 2026
Reviewer name: Ken
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacement blades

Great value

Helpful?4VOMD4WRZCDV4740066910
Aug 10, 2026
Reviewer name: Xtremeinspirations
2 out of 5 stars
2 out of 5 stars review

Disappointed

Just opened this product and claims to have three blades and there are only two. I pay for a product that I expect to receive and I am disappointed to have been ripped off.

Review from gillette.com
Helpful?4VOMD4WRZCDV4740066910
reply from Customer Care

Thank you for sharing your feedback about the Gillette Mach3 Blade Refills. We’re very sorry to hear that the product you received did not match what you expected based on the packaging. We understand how disappointing and frustrating this experience must have been. We would really appreciate the opportunity to help make this right. Please give our team a call at 1-800-445-5388, and we’ll be happy to review your experience and assist you further.

May 22, 2026
Reviewer name: Gretchen
1 out of 5 stars
1 out of 5 stars review

Razor burns and nicks, oh my!

These are terrible. The old Mach 3 blades were really good. These give me razor burn and nicks, while the old style didn't. Please go back to the old version. My husband doesn't like them either!

Helpful?4VOMD4WRZCDV4740066910
reply from Gillette

Thank you for your feedback. We are very sorry to hear that you and your husband find the current Gillette Mach3 blades to be terrible, causing razor burn and nicks, especially compared to the older version you both preferred.<br /><br />We understand your disappointment when a product you trusted changes and no longer delivers the same comfortable shave. It is clear that the performance has significantly declined for you, and we sincerely apologize for the discomfort and frustration this has caused.<br /><br />Your plea to please go back to the old version is important to us. We continuously strive to innovate while maintaining the quality our customers expect, and feedback like yours helps us understand the impact of product changes.<br /><br />We would like to learn more about your experience and how we can assist you. Please contact us directly at 1-800-445-5388.

Feb 14, 2026
Reviewer name: ASHLEY
1 out of 5 stars
1 out of 5 stars review

Totally different for the worse!

Horrible new quality. Brand new blades cause my husband to cut his face. He has used these for years, now he will be finding a new razor. So disappointed! Quality is terrible now!

Helpful?4VOMD4WRZCDV4740066910
reply from Gillette

Thank you for sharing your experience with the Gillette Mach3 blades. We are truly sorry to hear about the issues your husband faced with the new blades, especially after using them for years. It’s disappointing to know that the quality did not meet your expectations, and we understand how frustrating this must be for you both.<br /><br />Your feedback is essential to us as we strive to maintain the highest standards for our products. We would love the opportunity to address your concerns further. Please reach out to our customer service team at 1-800-GILLETTE (1-800-445-5388), and we will be happy to assist you.<br /><br />Thank you for your understanding, and we appreciate your feedback.

Apr 26, 2026
Reviewer name: Flyinghow
2 out of 5 stars
2 out of 5 stars review

Not Impressed

I've always used Skinguard or Proglide, but everything has gotten so expensive I decided to go with a new and improved Mach 3. It leaves nicks and cuts on the face and it's not a pleasant experience at all. I don't know what is "new and improved", but it isn't this. As always with Gillette, you kept your premium pricing! Never again.

Review from gillette.com
Helpful?4VOMD4WRZCDV4740066910
reply from Customer Care

We're truly sorry to hear that your experience with the "new and improved" Mach3 has been so disappointing, especially after being a loyal Gillette user of Skinguard and Proglide. It's completely unacceptable that you're experiencing nicks and cuts, and we understand your frustration with the product not delivering on its promise, especially given your concerns about pricing. Your long-standing loyalty means a lot to us, and we deeply regret that this product has not met your expectations for performance or value. This is certainly not the new and improved experience we want for our customers. Your feedback regarding both the performance and pricing is extremely valuable and has been noted. Please feel free to send us a direct message with more details about your experience, or contact Gillette directly at 1-800-445-5388. We'd be happy to discuss this further and help find a Gillette product that provides the comfortable shave you expect and deserve.

Dec 22, 2025
Reviewer name: Frank
1 out of 5 stars
1 out of 5 stars review

Worst razor refills

I don’t know what happened. I’ve been buying these razors for 15 to 20 years. They were the best razors on the market. But this garbage that I just purchased, why did you guys ruin it? It cuts your face it leaves bumps it’s garbage. It doesn’t cut close it leaves hair on your face. This is the worst razor I’ve ever used. Why did you change the lubrication strip? Why ruin something that works? I will never buy this garbage again. I would advise people go to the $.99 store and buy theirs. It’s better. This is garbage expensive garbage. Last time I purchased this, it was Mach 3 turbo and I believe it was back around April of this year, and it’s funny I can’t find them no more now all there is is this garbage. You will never find me leaving bad reviews. I’d rather not leave any, but I’m so upset with this expensive trash that I have no choice but to leave this.

Helpful?4VOMD4WRZCDV4740066910
reply from Gillette

Thank you for sharing your experience with the Gillette Mach3 Men&#39;s Razor Blade Refills. We sincerely appreciate your loyalty over the past 15 to 20 years, and we are truly sorry to hear about your dissatisfaction with your recent purchase.<br /><br />We understand how frustrating it can be when a product does not meet your expectations, especially one that you&#39;ve relied on for so long. Your feedback regarding the cutting performance, lubrication strip, and overall experience is very important to us and we will pass this information to our quality and safety team as we take your comments very seriously. <br /><br />Our goal is to deliver a comfortable and effective shaving experience, and we regret that this was not the case.<br /><br />If you have further feedback or would like to discuss your concerns, we encourage you to reach out to our customer service team at 1-(800) 445-5388. We are here to listen and assist you in any way we can.

Jun 20, 2025
Reviewer name: mamae815
1 out of 5 stars
1 out of 5 stars review

Terrible!

I bought these again expecting the ones my husband and I have gotten for the past 15+ years. These were not them. They feel lighter and cheaper, and the lubricating/moisturizing strip is terrible! It doesn't wear away with usage like the old ones and these give me razor burn. My husband said he is getting more cuts and nicks from these than the old one, as well. Please change back to the old style!

Helpful?4VOMD4WRZCDV4740066910
reply from Gillette

Thank you for your feedback on the Gillette Mach3 Men&#39;s Razor Blade Refills. We&#39;re sorry to hear that you and your husband are experiencing issues with the new design and that it has led to discomfort and dissatisfaction. Your input is valuable, and we take your concerns seriously. We continuously strive to improve our products, and your comments will be shared with our team. If you have any further questions or need assistance, please reach out to our support team at (800) 445-5388. We&#39;re here to help!