Thank you for sharing your experience with the Mach3 cartridges. We sincerely apologize for the issues you've encountered with the recent refills. It's disappointing to hear that they did not perform as expected, and we appreciate you bringing this to our attention. Your satisfaction is important to us, and we want to ensure that you receive quality products. If you haven't already, please reach out to our customer service team to address this issue further. You can contact us at 1-800-GILLETTE (1-800-445-5388), and we would be happy to assist you.

There's nothing more important to us than your complete satisfaction, so we're truly sorry to hear about this. If you aren't doing so already, use warm water, a pre-shave, and shave against the grain to reduce the number of times you have to go over the area. You may prefer our Fusion blades more as they have 5 blades as opposed to three. We'd be happy to share more about it and pass your feedback along to our team. Please call us at 800-445-5388.