This makes very good coffee. It is easy to use. The down side is that it is noisy. I would expect it from the grinder, but it is also noisy when it is making the cup of coffee.

Makes great espresso and cappuccino. Filling the beans and water is easy. We watched a YouTube video on usage which helped and the directions are clear.

Amazing coffee. Much better than drip/pour over! The ease of using the machine is what makes it so nice. Fantastic purchase. I thought I would not like the black but it looks great. Very clean looking.

I have had the model 03 for at least five years. No problems and I am not the best at keeping it clean. Kept original box and take it with me on car trips and trailer trips. Have several Nespresso machines that I loved, but they all eventually stopped working and the pods were costly. I do not use the wand and have had several standalone frothers so I cannot judge that part. Use Lavazza Italian espresso beans and Samsclub Columbian and French Roast. I do espresso, my wife does Americano. A godsend after working in Italy and Germany. I did not even drink coffee before that!

The power switch didn't work out of the box. I called De'longhi to confirm it was nothing I did, and they offered to send a new one to replace it. However, took it back to Sam's club and got a refund as I don't the product anymore (it may work - I just don't trust anything that's broken out of the box). I will be getting an De'longhi ESAM3300 instead. I had an ESAM3300 previously for 5 years and loved it, but it started to leak (it may be an older model - but its great). I give it 3 stars - originally it was 1 star for failing out of the box, but the response from DeLonghi over the phone was great - so 3 stars in the end.

Opened up the door to find coffee all over the inside. It was nowhere near the catch-all container. Very loud machine. But my biggest reason for 3stars is that no matter what I try, I can't get the drink to resemble a cappuccino or a latte for that matter. It makes an ok espresso and a great cup of coffee. But so does my 40$ coffee maker. So why the additional $500

Love it

I have spent a lot of money in the past on an espresso machine. I was really upset when my Jura died after only 2 years. We decided against spending another 3K on an espresso machine and bit the bullet on the automated espresso De'Longhi. I am so glad we did. It makes fantastic espresso and coffee drinks. I would highly recommend this product over the more expensive brands on the market.

We purchased our Magnifica in 2007 (12 years people!) and it has been going strong ever since. We have loved everything about it and will buy again when necessary. The machine has had some squealing problems for the past year during the pod clearing stage. We found out it is a lubrication problem due to age. We have opted to have the machine serviced with a complete overhaul vs buying a new machine. We have been told to expect many more years of life from our well loved Magnifica.

I have never had either type of machine before, however I love both types of coffee. It was a little intimidating at first, but owners manual has great step by step directions on how to grid, brew and use the machine. It also contains cleaning instructions and a bottle of descaler. Nothing really to put together. The size of the machine is 16 inches deep, 15 inches tall and 11 inches wide; so make sure you have counter space. I can't wait for family to come for the holidays to put my new brewing skills to use! Great addition to our kitchen.