Hello Lu! We are sorry to hear that your recent purchase of our BELVITA DARK CHOCOLATE CREME BISCUITS which did not meet expectations when they TASTED TERRIBLE. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14526555! We are available, Monday through Friday 9 am to 6 pm ET, a team member would be delighted to help you further.

Hi Bob! We hate to hear that you were disappointed and have had a less than desirable experience with our BELVITA DARK CHOCOLATE SANDWICH BREAKFAST BISCUITS where the biscuits tasted horrible. We would like to report this to our quality team. If you want to speak with us, please call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15003756 when contacting the team! Thanks!

Hello PK! We are extremely sorry to learn that your order for our product, BelVita Dark Chocolate Breakfast Biscuits, were damaged during the delivery process. We would be happy to send your comments and experience to our quality team to ensure that this problem is less likely to occur again. Please reach out to the Sam’s Club customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Hello MA! Thank you for your inquiry regarding the price of your BelVita Dark Chocolate Crème Sandwich Biscuits! We can't set retail prices due to legal restrictions, but we strive to keep our costs low. Retailers also try to avoid price increases, though factors like raw materials and transportation can affect prices.We appreciate your feedback and will share it with our Marketing and Sales Teams. Thank you again, and we hope you continue to enjoy our products.