Hi Rob Roberta9, thank you for reaching out to us regarding your BelVita Dark Chocolate Creme Breakfast Biscuits that were damaged during delivery (broken/crushed). We appreciate your feedback and will forward your comments to our quality team to help prevent this issue in the future. Since you purchased this product from Sam’s Club, we recommend contacting their customer service team as well. Sam’s Club offers a 100% satisfaction guarantee on your purchase. You can reach them by phone at 1 (888) 746-7726 or online at Sam’s Club Help: https://help.samsclub.com/?xid=ftr:help-center. They will be more than happy to assist you! Thanks again!

Thanks for letting us know about this! We're sorry to hear that our BELVITA Dark Chocolate Breakfast Sandwiches came broken. This is not up to our high standards. Please feel free to reach out to us, either by calling 1-855-536-6946, or by texting 1-864-581-2463, and one of our customer service team members would be more than happy to make this right. They're available to speak with on any weekday Monday through Friday, and any time between 9 AM and 6 PM EST. Please also include your reference number, S-14181965, when speaking to someone from our team. We hope to hear from you!