Dear BarB, you noticed that the label on the RITZ ORIGINAL CRACKERS you bought did not fully disclose the presence of bioengineered ingredients. We understand the importance of providing our customers with clear and accurate product information and take this matter very seriously. We are committed to maintaining the highest standards of product integrity and transparency. It is important to note that some ingredients, such as sugar and high fructose corn syrup, may be derived from bioengineered crops like sugar beets or corn. However, without specific disclosures from our vendors about the origin of these ingredients, due to proprietary reasons or trade secrets, we cannot confirm their bioengineered status. We deeply apologize for any inconvenience or concern this oversight may have caused. We realize it can be disappointing when a product does not meet your expectations, especially in terms of ingredients. Our team is prepared to help you. Please contact us on 1-866-805-2879, Monday to Friday, between 9 am and 6 pm EST, and reference your case number (S-14939307) for more efficient service. We value your understanding and look forward to resolving this issue to your satisfaction.

Hello Rick! We are so sorry to hear that your RITZ CRACKERS were CRUMBLY (FALLING APART), which did not meet expectations. Please know this experience is very disappointing and not up to the quality standards of our company.  As always, your satisfaction is important to us, please contact us at 1-855-536-6946 or text us at 1-864-581-2463. The team is available Monday through Friday, between 9 am and 6 pm ET. Please use S-14647489 when contacting the team! Thanks!